Ticket Sales Account Executive - Panthers

Ticket Sales Account Executive - Panthers

800 S Mint St, Charlotte, NC 28202, USA Req #981

Thursday, June 27, 2024

Position : Ticket Sales Account Executive

Department : Ticket Sales

Reporting Relationship : Reports to the Ticket Sales Manager

Status : Full-Time (Exempt)

Compensation : Salary plus commission

Primary Responsibilities :

• Selling Responsibilities :
• PSLs and Season Tickets through outbound sales calls, phone sales, emails, texts, and large account promotions
• Silver Club Level PSLs and Season Tickets
• Upgrading current PSL Owners through outbound and service calls
• Single Game Tickets
• Group Tickets
• Additional Selling Responsibilities
• Suite Club Memberships, Single Game Luxury Suites and Corporate Hospitality Packages
• Long-Term Luxury Suites through outbound sales calls and networking contacts
• Represent the Carolina Panthers in various organizational promotions, charity functions, speaking engagements.
• Assist (as needed) in the development, coordination, implementation of game day activities.
• Committed to the support of department goals and objectives, such as budgets and sales goals.
• Provide Sales Manager with necessary support / statistical data

Service Responsibilities :

• Provide extreme customer service to all clients, including relationship building, day-to-day operations, written correspondence, phone calls, account inquiries, appointment scheduling, follow up, etc.
• Work with Premium Service, Ticket Operations, and Ticket Service Representatives to ensure all accounts are active, documented, and up-to-date on invoicing, contracts, renewals, etc.
• Assist in determining and implementing enhancement programs for full season accounts to generate sales and member retention.
• Ensure proper maintenance of full-season accounts is performed and current quality standards are met or exceeded.

Additional Responsibilities :

• Assist in the overall success & meeting goals of the sales area of the Ticket Office
• Administrative duties including filing, answering phones, and provide support to Ticketing Department
• Assist with all functions of the Ticket Office including, but not limited to, ticket sales, phone calls, written correspondence, special promotions and programs, etc.
• Other duties as assigned by department leadership
• Fulfill various responsibilities by assisting other departments (as needed)

Minimum Qualifications :

• At least one (1) year of ticket sales experience at the collegiate or professional level
• Must be flexible and available to work evenings and / or weekends, nights, and holidays
• Must pass pre-employment screens

Essential Functions :

• Excellent organizational skills and attention to detail
• Strong verbal and written communication skills
• Works well under pressure while maintaining a positive attitude
• Must be a team player, reliable, and dependable
• Ability to make sound decisions and exercise independent judgement and discretion with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environment
• Must maintain complete confidentiality of privileged, and / or sensitive information
• Must, at all times, display the character and values of the Tepper Sports & Entertainment brand
• Must be able to multi-task while managing time successfully

Physical Requirements :

• Sitting at desk and computer for long periods of time
• Standing for extended periods of time
• Must be able to lift 15 pounds at a time

Work Environment :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

Other details

Pay Type Salary

Apply Now

context" : "https : / / schema.org / ","@type" : "JobPosting","title" : "Ticket Sales Account Executive - Panthers","datePosted" : "2024-06-27T00 : 00 : 00","validThrough" : null,"description" : "Position : Ticket Sales Account Executive nDepartment : Ticket Sales nReporting Relationship : Reports to the Ticket Sales Manager nStatus : Full-Time (Exempt) nCompensation : Salary plus commission n nPrimary Responsibilities : n nSelling Responsibilities : n nPSLs and Season Tickets through outbound sales calls, phone sales, emails, texts, and large account promotions nSilver Club Level PSLs and Season Tickets nUpgrading current PSL Owners through outbound and service calls nSingle Game Tickets nGroup Tickets n n nAdditional Selling Responsibilities n nSuite Club Memberships, Single Game Luxury Suites and Corporate Hospitality Packages nLong-Term Luxury Suites through outbound sales calls and networking contacts n n nRepresent the Carolina Panthers in various organizational promotions, charity functions, speaking engagements.

nAssist (as needed) in the development, coordination, implementation of game day activities. nCommitted to the support of department goals and objectives, such as budgets and sales goals.

nProvide Sales Manager with necessary support / statistical data n n nService Responsibilities : n nProvide extreme customer service to all clients, including relationship building, day-to-day operations, written correspondence, phone calls, account inquiries, appointment scheduling, follow up, etc.

nWork with Premium Service, Ticket Operations, and Ticket Service Representatives to ensure all accounts are active, documented, and up-to-date on invoicing, contracts, renewals, etc.

nAssist in determining and implementing enhancement programs for full season accounts to generate sales and member retention.

nEnsure proper maintenance of full-season accounts is performed and current quality standards are met or exceeded. n n nAdditional Responsibilities : n nAssist in the overall success & meeting goals of the sales area of the Ticket Office nAdministrative duties including filing, answering phones, and provide support to Ticketing Department nAssist with all functions of the Ticket Office including, but not limited to, ticket sales, phone calls, written correspondence, special promotions and programs, etc.

nOther duties as assigned by department leadership nFulfill various responsibilities by assisting other departments (as needed) n n nMinimum Qualifications : n nAt least one (1) year of ticket sales experience at the collegiate or professional level nMust be flexible and available to work evenings and / or weekends, nights, and holidays nMust pass pre-employment screens n n nEssential Functions : n nExcellent organizational skills and attention to detail nStrong verbal and written communication skills nWorks well under pressure while maintaining a positive attitude nMust be a team player, reliable, and dependable nAbility to make sound decisions and exercise independent judgement and discretion with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environment nMust maintain complete confidentiality of privileged, and / or sensitive information nMust, at all times, display the character and values of the Tepper Sports & Entertainment brand nMust be able to multi-task while managing time successfully n n nPhysical Requirements : n nSitting at desk and computer for long periods of time nStanding for extended periods of time nMust be able to lift 15 pounds at a time n n nWork Environment : nThis job operates in a professional office environment.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

n","employmentType" : "FULL TIME","hiringOrganization" : "@type" : "Organization","name" : "Tepper Sports & Entertainment","logo" : "https : / / us241.

dayforcehcm.com / CandidatePortal / en-US / cp87 / Go?item 27789751-005f-4a7e-93ac-593869df03e5" ,"jobLocation" : "@type" : "Place","address" : "@type" : "PostalAddress","streetAddress" : "800 S Mint St","addressLocality" : "Charlotte","addressRegion" : "North Carolina","postalCode" : "28202","addressCountry" : "US" ,"jobLocationType" : null,"baseSalary" : "@type" : "MonetaryAmount","value" : "@type" : "QuantitativeValue","value" : null,"minValue" : null,"maxValue" : null,"unitText" : "YEAR"

800 S Mint St, Charlotte, NC 28202, USA

Share this job :