CAD/RMS Specialist Supervisor (3942-07)

of Openings

Job Title : CAD / RMS Specialist Supervisor (3942-07)

Location : Your Benefits of Working for Hamilton County !

• Starting Salary : $32.15 per hour
• Generous Paid Time Off : 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave.
• Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package : Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

Summary of Job Duties : As Hamilton County's CAD / RMS Supervisor, you'll oversee the daily operation of CAD / RMS and associated software, ensuring smooth functioning within the Communications Center and affiliated agencies.

You'll also manage GIS software maintenance, provide informal CAD / RMS training, coordinate with local emergency services and vendors, and offer technical support for public safety.

• Assist in the daily operation of the Computer Aided Dispatch and Records Management Systems (CAD / RMS) and related software applications;
• ensures compatibility and access required to make CAD / RMS functional for use in the Communications Center and associated agencies;
• performs routine daily and weekly database checks and diagnostics; provides hardware and software maintenance and troubleshooting for the main CAD / RMS servers and workstations;
• coordinates with local Police, Fire, and EMS agencies to analyze and program resource dispatch requirements utilizing drawings, data, maps and records;

maintains daily relations with local Police, Fire and EMS agencies and vendors; attends meetings.

• Uses Geographical Information Systems (GIS) software to maintain local CAD map data and coordinates between CAD and CAGIS geographical data;
• investigates questions of geography including determination of political jurisdiction and new construction; determines operating condition of CAD / RMS files;
• coordinates with vendors to troubleshoot problems and takes appropriate action to ensure public safety; maintains system backups;

performs file maintenance for paging system, radio system, and various security files.

• Provides informal instructions for operation of CAD / RMS and their proper use; reports 911 data errors to telephone providers;
• operates CAD system and coordinates the files that interface the radio system and mapping with the CAD system; retrieves dispatch records from the CAD / RMS systems and uses voice logging equipment to retrieve phone and radio traffic to fulfill public information requests;

assists vendors with software and hardware upgrades.

• Assists in inventory and invoicing of equipment.
• Performs other duties as assigned.

Minimum Qualifications :

• Bachelor's degree (Public Safety, Information Management, Computer Science, Engineering, or related field)
• and / or experience which indicates a comprehensive knowledge of management, regulatory requirements, communications, Computer Aided Dispatch, Radio and Paging Systems, Microsoft Sequal (SQL) Database Administration , virtual servers, Geographical Information Systems (GIS).
• demonstrable ability to manage others from an administrative level.
• Valid Driver's License issued by the state of residency

Licensures and Certifications :

APCO Public Safety Telecommunicator; must obtain RCIC, NCIC, LEADS, APCO Basic Telecommunications & EMD Certification upon employment

Work Location and Hours :

• 2377 Civic Drive Cincinnati, Oh. 45231
• 40 Hour Work Week

Deadline to Apply : Open Until Filled

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