Medical Respite Coordinator

Job Description

Job Description

JOB PURPOSE :

The Medical Respite Coordinator will work in collaboration with the Medical Respite Team (MRT) to provide coordination of all medical respite activities.

This position provides oversight of the medical respite unit and team, works in concert with the National Institute on Medical Respite Care (NIMRC), and provides screenings and assessments of all medical respite referrals.

ESSENTIAL JOB DUTIES

• Provides supervision and coordination support for the medical respite team, including the medical respite case manager, and technicians.
• Serves as liaison between local hospitals and Charles Drew Health Center.
• Works with case manager to conduct an individual needs assessment and care plan.
• Review and assess all referrals submitted by hospital staff.
• Determine appropriateness and eligibility for enrollment in the medical respite program.
• Maintain the medical respite outcomes tracker, ensuring all appropriate data is up to date.
• Participate in Health and Housing Coalition meetings, providing medical respite updates.
• Participate in technical assistance activities.
• Works cooperatively / proactively with healthcare workers, case managers, clinicians, housing navigators, and shelter staff to help clients reach their goals.
• Works collaboratively with shelter supervisors and case management supervisor to help staff support medical respite guests in the shelter.
• Assist case manager in developing discharge and transition plans.
• Provides excellent internal and external customer service, behaving in a manner that cultivates collaboration, respect, and teamwork.
• Implements agency policy and procedures to effectively serve Medical Respite clients.
• Participate in applicable meetings, trainings, conferences, etc. as required both internally and externally.
• Communicate effectively in oral and written forms with clients, their families, and their significant others, coworkers, supervisors, other service agencies and the community remain culturally sensitive and respectful in all client and staff interactions.
• Adhere to all client confidentiality requirements & standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Perform other duties as assigned.

JOB REQUIREMENTS :

• Strong organizational skills.
• Knowledge of issues surrounding medical respite and patient centered care, homelessness, including mental illness, domestic violence, chemical addictions, criminal behavior, and dysfunctional thinking.
• Strong interpersonal and social skills with demonstrated ability to collaborate with a variety of organizations and individuals from a wide range of professional and personal backgrounds.
• Capacity and willingness to learn new software, research methods, and work routines quickly; flexibility in responding to information and reporting requests as they arise.
• Intermediate knowledge of Microsoft Office Word, Excel, and Outlook.
• Possess knowledge of local community agencies, programs, and available client resources.
• Ability to work with diverse populations and all levels of people within the workplace.
• Strong verbal, written, and interpersonal skills.
• Ability to work independently in a fast-paced environment and be organized with extreme attention to detail.
• Continued development of resiliency skills and practice.
• Maintains an updated system of information related to available services and programs.

EDUCATION & EXPERIENCE REQUIREMENTS

• Master’s Degree in social work is required.
• Ability to communicate effectively both verbally and in written form, relaying case information to clients / families, physicians, and other healthcare professionals.
• Excellent communication and interpersonal skills.
• Strong social services background.
• Two years employment experience in health care and case coordination preferred.
• Basic working knowledge of Windows (MSWord, Excel and publisher). Good working knowledge of e-mail and Internet,

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The work environment is an office setting with varying degrees of temperatures and noise levels.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER :

Siena Francis House provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.

E-VERIFY :

Siena Francis House is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

For information about the E-Verify program, please visit : http : / / www.uscis.gov / e -verify / employees.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and / or move up to 20 pounds, and talk and hear.

The employee is occasionally required to sit, and reach with hands and arms. The work environment may have extended working hours, frequent time constraints, and shifting priorities, contributing to physical and mental stress.

Specific vision abilities required by this job include close vision.