Patient Care Coach

Serenity Healthcare
Layton, UT, US
Full-time

Job Description

Job Description

TMS Tech (Patient Care Coach)

Discover a career where you can make a real difference in people's lives, no prior healthcare experience needed. We’re looking for a motivated Patient Care Coach (TMS Tech) to join our team in our Layton, Utah office.

As a Patient Care Coach, you’ll be the face of patient care, guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience.

Your work will directly contribute to the mental wellness and recovery of our patients.

Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

  • Accelerated healthcare career growth rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity’s treatment options

Responsibilities

  • Be the face of Serenity Healthcare
  • One on one coaching and commitment to patients during treatment
  • Graduate Serenity’s paid TMS training program
  • Own outcomes of patient treatment

Qualifications

  • High School Diploma / GED
  • Strong customer service mindset
  • Three years’ work experience in customer service required
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals

About

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed.

With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

About Serenity Healthcare

Serenity’s Provided Services

Meet our Patients

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30+ days ago
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