Description
- Responsible for the training and development of sales personnel on product knowledge, sales tool usage, sales skills, etc.
- Effectively develop customized sales training for multiple clients and sales channels as well as new tools / programs to accelerate the learning curve of sales staff
- Accurately present compliance-related new hire orientation materials and appropriate mentoring program to newly-hired sales team members
- Effectively support the readiness requirements of the sales team through new product rollout training
- Conduct pre-training conference calls with class attendees to discuss training expectations and travel guidelines
- Efficiently manage post-training activities including grading assessments, shipping signed compliance documents to HR, and communicating final training attendance roster to appropriate departments
- Conduct in-field observations to identify opportunities of improvement or areas of excellence; report findings to Training Manager and Sales Supervisor / Manager as appropriate
- Perform all other duties as assigned
Performance Measurements :
- Effectively design training materials to enhance the overall learning experience and facilitate adult learning; include : lesson objectives, instructional strategy, delivery media and assessment as well as business purpose, target population, course objectives, course maps, task analysis plan, and assessment plan
- Promptly provide accurate and complete training class summaries / documentation at the conclusion of each session to close the on-boarding loop
- Conduct 2-4 hours of in-field observations monthly
Qualifications :
- Bachelor degree or higher in Education, Business, or related field
- 2 years outside sales experience
- 3-5 years of successful training experience, preferably within direct marketing / telecommunications
- Proven track record in employee performance improvement
- Ability to perform independently with strong decision making skills
- Strong multi-tasking skills and customer service orientation
- Creative curriculum design utilizing technology-based tools and processes
- Ability to stage a consultative selling process that overcomes objections and connects with company’s needs
- Impeccable oral, verbal and written communications and presentation skills
- Advanced PowerPoint skills
- Experience with computer based training tools such as : Captivate, Flash, Knowledge Planet, and other technologies that enhance the training experience
- Ability to travel extensively
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated.
We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees.
Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.