Academic Support Specialist

GENERAL POSITION DESCRIPTION :

This position oversees Tutoring and Supplemental Instruction by coordinating daily activities and supervising the tutors and supplemental instructors.

Responsibilities include but are not limited to, hiring, budget, payroll and time entry, employee evaluations, ensuring quality customer service.

The Academic Support Specialist facilitates faculty outreach, marketing, and student recruitment. They will assist the Coordinator of Academic Support & Tutoring in providing training for peer support programs and responding to student and faculty needs.

This position receives general direction from the Coordinator of Academic Support & Tutoring and exercises support staff supervision.

NOTE : This is a security sensitive position and an appropriate background investigation will be made on applicants being strongly considered for this position.

SELECTION CRITERIA :

The cover letter should address how the following knowledge, skills, and abilities were acquired :

• Knowledge of : 1. Academic support programs including tutoring, supplemental instruction, and additional models; 2. Curriculum development and group facilitation strategies;
• 3. Processes regarding evaluation and assessment of program success;4. Adaptive technology; Skills in : 5. Organization and managing multiple responsibilities effectively;

6. Using Microsoft Office, and other software applications required to complete the responsibilities of the position; 7.

• Budget and personnel management; Ability to : 8. Work independently and as part of a team; 9. Establish and maintain positive relationships with those contacted in the course of work;
• 10. Communicate clearly and concisely both orally and in writing; 11. Organize and maintain short and long-term schedules;
• 12. Work with multiple projects and deadlines simultaneously; 13. Manage part-time and student workers 14. Supervise a large group of diverse personnel, including evaluating employees and providing feedback;
• 15. Model professional behavior and standards;

WORKING CONDITIONS :

Sedentary-Desk work; occasional field trips e.g. for college or program activities. Minimal Hazard / Exposure-Standard office setting.

At least minimal environmental controls are in place to assure health and comfort.

QUALIFICATIONS :

MINIMUM QUALIFICATION REQUIREMENTS :

Education : Associate’s degree from an accredited college or university

Experience : More than three years of work experience in education, with at least one year of experience as a supervisor

PREFERRED QUALIFICATIONS :

Education : Bachelor’s degree from an accredited college or university

APPLICATION INFORMATION :

Please feel free to contact this office regarding the status of your application. NOTE : Finalists may be asked to participate in an in-basket exercise.

MCC uses E-Verify to confirm the employment eligibility of all newly hired employees. For more information visit . Please feel free to contact this office regarding the status of your application.

REQUIRED APPLICATION MATERIALS :

Online Employment Application

Resume

Cover Letter (See Selection Criteria)

Copies of College Transcripts