Job title
Receptionist
Reports to
Program Director
Why RHD?
Generous PTO Package!
$1500 sign on bonus after 90 days of successful employment
Opportunity for growth and development!
Position Summary
The Receptionist will be responsible for handling day to day operations in the office setting and coordinating message distribution to staff and outside organizations.
They will be responsible for coordinating the psychiatrist's schedule which will include making reminder calls consumers and utilizing Outlook, or a similar electronic system, to maintain schedule.
Essential Duties and Functions
Provide administrative support to the team lead to ensure compliance with programmatic requirements
Serving as a liaison between consumers and staff, such as attending to the needs of office walk-ins and calls from consumers / natural supports
Maintain prescriber schedule on Outlook or similar electronic scheduling system
Track psychiatric evaluations and ensure that clients are scheduled appropriately with prescriber for timely completion of evaluation annually
Provide reminder calls to individuals who have appointments scheduled with prescriber
Maintain consumer files in accordance with standards, to include creating new charts for incoming consumers, filing documentation in charts, purging charts, and breaking down discharged charts
Pull charts for prescriber appointments and as needed, scan information to the prescriber
Maintain and order office supplies
Assist team lead / unit director in overseeing / maintaining data base or electronic health record
Input billing activity in a timely and accurate manner into web-based system or electronic health record
Submit accurate and on time reimbursements for staff, including mileage reimbursement and supplemental pay requests
Qualifications
Bi-lingual English / Spanish preferred
High School diploma or GED required
Ability to pass a drug screen and background check
Highly organized and self-motivated
Ability to work independently, multi-task, prioritize and problem solve
Proficient in Microsoft Office suite
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