Scale Clerk - Landfill

The Scalehouse Operator will be responsible for weighing all trucks that enter the landfill, transfer station, or recycle facility while providing efficient and courteous customer service to internal and external customers.

At GFL our goal is to invest in our people and provide opportunities to grow for life!

Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!

• 15 days of paid time off upon hire.
• 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.
• 401(k) with an employer match.
• Paid holidays.
• Employee Assistance Program with free counseling services.

Overview :

GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service.

Working for GFL is more than a job it’s an opportunity to grow in your career, make new friends, and make a difference each day.

Key Responsibilities :

• Weigh in all trucks that enter the landfill or transfer station.
• Provide prompt and courteous service to customers.
• Ensure trucks are properly positioned on scales for accurate weights and test scales daily.
• Operates a register and handles cash and credit card transactions, balance cash drawer at the beginning and end of each shift.
• Inspect loads and query drivers as required.
• Enter load information and customer / truck information into computer and operate computerized truck scale to determine weight of load.
• Instruct drivers to the appropriate tipping area.
• Redirect loads based upon load contents; specifically, do not accept loads containing hazardous or unauthorized waste, or other materials not in compliance with regulations for tipping at the facility.
• Operate computer to process proper charges to be assigned for each load, and generate charge ticket on printer.
• May assign and collect tipping fees from established rate schedules for customers without scale house or transfer station charge privileges.
• Accurately perform routine data entry into a computer, make accurate basic mathematical calculations and accurately post and keep legible records.
• File weight tickets for each load, record, and secure cash receipts, and maintain records of all incoming / outgoing loads that cross the scales.
• Answer incoming calls; respond to public’s questions regarding prices.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Requirements :

• High school diploma or general education degree (GED) desired.
• Experience in office or a retail environment, including processing cash and credit transactions.
• Microsoft Office experience.
• Bilingual in English and Spanish required.

Knowledge, Skills, and Abilities :

• Customer service skills, effectively addressing and resolving escalated customer concerns with positive business impact.
• Ability to communicate effectively with internal and external customers.
• Strong work ethic, demonstrating integrity, trust, and maintain confidentiality.
• Ability to be a self-starter capable of working effectively in a team environment or as an individual contributor.
• Excellent analytical, attention to detail, and problem-solving skills.
• Ability to read, write, and comprehend reports and associated documents.
• Ability to understand and follow oral and written instructions.
• Ability to prioritize workload and meet time sensitive deadlines.

Physical / Mental Demands :

• Must be able to stand, walk, bend, reach and lift in an office environment.
• Must be able to use hands and fingers, kneel, talk, hear, climb and balance.
• Visual requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to manually lift / move up to 10 pounds.
• Ability to push / move up to 20 pounds occasionally.

Working Conditions :

• Operate in an office environment within a landfill, transfer station, or recycling center.
• Exposure to outdoor elements, unpleasant odors, exposure to fumes, dust, or uneven ground.
30+ days ago