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Medical Receptionist - Indianapolis East

CleanSlate Centers
Indianapolis, IN
Full-time

Overview

CleanSlate is a national medical group providing treatment for the chronic disease of addiction.Our Mission is toimprove the quality of life for people suffering from opioid and alcohol addictions.

We're accomplishing this first through high-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment.

We combine this science with hands-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community.

To date, since inception, CleanSlate has treated almost 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives.

We are Warriors for Hope.We fight to save lives and help patients achieve the lives they want and deserve.

Performance Responsibilities :

  • Highest level of customer service, compassion, professionalism and empathy to all patients at all times.
  • Scheduling new and recurring patient appointments for mid-level provider (PA or NP), physicians and other clinical providers.
  • Scheduling Physician Group visits.
  • Determination of office supplies, tracking items on a weekly basis to ensure sufficient supplies for primary office and reporting to Lead or Center Manager.
  • Send prior-authorizations to insurance companies as needed.
  • Provide each patient with required Forms and Orientation manual and certify patient completion.
  • Scanning of patient documents into Electronic Health Record
  • Confirmation of patient demographics at each visit to certify current phone / address / insurance information.
  • General maintenance of professional appearance of the office, watering plants, garbage removal, etc., and oversight of inter-office cleaning and organization.
  • Answering incoming calls on multi-line phone.
  • Collecting co-payments and facilitating payment plans.
  • On site prescription management.
  • Any and all other tasks or projects, as assigned.
  • 23 hours ago
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