Temporary Patient Advocate

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Temporary Inbound Patient Advocate (Remote).Key ResponsibilitiesCommunicate with patients and healthcare providers through various channelsHandle inquiries related to products, insurance billing, and test resultsCollaborate with multiple departments to resolve customer issues and improve serviceRequired Qualifications1-3+ years of customer service experience, preferably in healthcare or biotechnologyExperience using customer service applications, such as Service Cloud and SalesforceBA / BS preferred but not requiredAbility to work in a HIPAA compliant environmentMust have a remote workspace that meets HIPAA compliance standards

3 days ago
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