Emergency Roadside Telephone Responder

VirtualVocations
Hamilton, New Jersey, United States
Full-time

A company is looking for a Remote Emergency Roadside Telephone Responder to assist customers in need of roadside assistance.

Key Responsibilities : Answer high volume incoming calls from members requesting roadside assistanceAccurately input member information and assess their needs using internal systemsUtilize online mapping tools to determine breakdown locations and provide service detailsRequired Qualifications, Training, and Education : High School Diploma or equivalentOne year of customer service experience, preferably in a call center environmentSuccessful completion of a three-week virtual training programStable, high-speed, hard-wired internet connection requiredAbility to work weekends, holidays, and overtime as needed

8 days ago
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