Pharmacy Technician I Retail (0.0 FTE)

Job Description :

VALLEY MEDICAL CENTER

Job Description

Pharmacy Department

TITLE : Clinical Support Partner - Retail Pharmacy Technician II

JOB OVERVIEW : The Retail Pharmacy Technician is responsible for supporting the pharmacists in their

duties by providing technical assistance in accordance with department policy and

Washington State Law. He / she maintains close working communication with pharmacists

and the retail pharmacy supervisor regarding the various department programs. He / she

facilitates departmental and hospital programs being carried out in accordance with

regulatory agency requirements.

ROLE : See job description for Clinical Support Partner for generic job duties.

AREA OF ASSIGNMENT : Retail Hospital Pharmacy

HOURS OF WORK : Variable to accommodate Pharmacy needs

RESPONSIBLE TO : Retail Pharmacy Supervisor

PREREQUISITES;

High school diploma or GED.

Basic typing ability preferred (30 wpm).

Current licensure by the Washington State Pharmacy Quality Assurance Commission (PQAC) as a Pharmacy Technician.

Retail pharmacy experience.

Nationally certified by the Pharmacy Technician Certification Board (PTCB).

QUALIFICATIONS :

1. Previous retail pharmacy experience.

2. Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees.

3. Excellent customer service skills.

4. Ability to communicate and work effectively with the physical and emotional demands of a diverse population.

5. Ability to maintain confidentiality of patient information.

6. Ability to work with Microsoft Office Programs, Rx30, and other pharmacy computer systems.

8. Must demonstrate teamwork.

9. Ability to multitask.

UNIQUE PHYSICAL / MENTAL DEMANDS. ENVIRONMENT AND WORKING CONDITIONS :

Excellent customer service skills

Excellent listening skills

Excellent problem solving skills

Flexible to work various hours to include evening, weekend, and holidays

General knowledge of Third Party Insurances

PERFORMANCE RESPONSIBILITIES :

A. Generic Job Functions : See Generic Job Description / or Clinical Support Partner

B. Unique Job Functions :

Help providers and patients by greeting them in person and by phone; answering questions and requests or referring inquiries to the pharmacists.

Maintain a safe and clean pharmacy by complying with policies and procedures, in addition to federal and state rules and regulations.

Enter prescriptions with efficient and accuracy.

Resolve exceptions and issues in a timely manner.

Maintain an accurate pharmacy inventory.

Prepare medications for pharmacists to dispense for patients.

Ability to cashier.

Knowledge of the top 200 drugs.

Responsible for maintaining basic knowledge of current medications.

Responsible for making sure that pulling, packaging, ordering, restocking and rotating stock of medications is done daily.

Investigate patient and insurance calls regarding pharmacy billing.

Ability to file prescriptions in an organized manner.

Demonstrate understanding of how to compound medications.

Job Qualifications :

PREREQUISITES;

High school diploma or GED.

Basic typing ability preferred (30 wpm).

Current licensure by the Washington State Pharmacy Quality Assurance Commission (PQAC) as a Pharmacy Technician.

Retail pharmacy experience.

Nationally certified by the Pharmacy Technician Certification Board (PTCB).

QUALIFICATIONS :

1. Previous retail pharmacy experience.

2. Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees.

3. Excellent customer service skills.

4. Ability to communicate and work effectively with the physical and emotional demands of a diverse population.

5. Ability to maintain confidentiality of patient information.

6. Ability to work with Microsoft Office Programs, Rx30, and other pharmacy computer systems.

8. Must demonstrate teamwork.

9. Ability to multitask.