Assistant Manager

Job Description

Job Description

The Assistant Manager is responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates, and merchandising.

Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

Duties and Responsibilities :

• Maintaining the Guest Experience and store environment to Erin Condren standards and represents and supports the Company brand at all times.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Maintain polite and professional communication via phone, e-mail, and mail.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Treats all Customers, Associates, and other leaders with respect.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, sales floor, etc.
• Assisting in new hire onboarding and orientation.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Other duties as assigned by Manager.

Experience & Qualifications

Required

• Must have excellent written and verbal communication skills.
• Ability to speak and read English.
• Must possess a high level of ethics and integrity.
• Must be punctual.
• Knowledge of retail POS systems
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Maintain high quality of Customer service.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Excellent time management and prioritization skills.
• Excellent interpersonal skills.
• Experience with Microsoft Office (Word, Excel, Power Point, Teams, and Slack).
• Must be able to tolerate working in a fast-paced environment.
• Must be able to accurately follow specific instructions for multiple detailed processes.
• Must be able to work flexible hours depending on business demands to include evenings, weekends, holidays, and approved overtime.

Preferred

• 2+ Years experience of Store or Assistant Store Manager experience in a retail environment.
• Experience in manufacturing environment.
• Can perform basic mechanical applications.
• Analytical Skills.
• Problem solving skills.

Education

High School Diploma, GED. Relevant experience may be substituted for education on a year per year basis.

Physical Requirements

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands and fingers to type.
• The employee is required to stand, walk, and move around the store for long periods of time.
• Specific vision abilities required by this job include the ability to see up close, ability to adjust focus and keen eye for detail.
• Exerting up to 50 pounds of force occasionally.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.

Salary : Based on Experience

Job Type : Full-time

Benefits :

• 401(k) matching
• Employee discount
• Flexible schedule
Shift :
• Day shift
• Day shift
• Evening shift

Work Location : In person