Job Description
The Technology Support Analyst provides users with support services for corporate standard technology products. He / She provides hardware and software planning, technical advice, and informal training to customers.
This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities.
The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures.
He / She collaborates with Information Services' (I.S.) staff to deploy standardized support practices and procedures. This position coordinates implementations and facilitates activities to support programs and projects.
Employee Type : Permanent
Permanent
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