Senior Intapp Application Engineer

• We are unable to sponsor as this is a permanent Full time role*
• Hybrid 3 days onsite 2 days remote*
• On call 1-week a month 24 / 7 and maintenance windows every other Saturday*

A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company's Intapp Walls, Open Intake, Conflicts and Terms Platforms.

This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform.

Responsibilities :

• Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable).
• Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary.
• Evaluate and implement third-party cloud solutions and / or features based on the business needs.
• Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions.
• Develop and maintain procedural and configuration documentation for administered systems.
• The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments.
• Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm's technology, security, and risk best practices to enhance and develop their products.
• Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope.
• Testing, and deploying application solutions using various cloud platforms and technologies.
• Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments.
• Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems.
• Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users.
• Adhere to the Firm's IT Service Delivery standards and Change Control processes.
• Develop and maintain troubleshooting and configuration documentation for administered systems.
• Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team.

Qualifications

• The Senior Applications Engineer must have a BA / BS in computer science, related field, or equivalent experience with Ten + years' experience of application support / configuration for Intapp related products in a large, global professional services firm.
• 2+ years with Cloud technologies (Azure preferred)
• Experience with SQL, including stored procedures, functions and triggers is required.
• Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc.
• Intapp Platform Products - Walls, Intake, Conflicts, Terms, Workspaces
• Microsoft Azure
• Microsoft SQL Server
• Microsoft SQL Server Reporting Services
• Microsoft Active Directory
30+ days ago