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Automation Support Manager

VirtualVocations
Seattle, Washington, United States
Full-time

A company is looking for an Automation Support and Operate Manager to ensure the smooth operation and performance of automation solutions.

Key ResponsibilitiesMonitor the health and performance of automation solutions and manage incident resolutionProvide first-level support to end-users and manage the support ticket systemImplement continuous improvements based on user feedback and maintain up-to-date documentationQualificationsBachelor's degree in Information Technology, Computer Science, or a related field5+ years of experience in a support and operations role3 years managing automation environmentsProven experience with automation technologies and toolsBlue Prism Certification and hands-on experience required

7 days ago
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