The Dog Stop® Cumming-Midway is looking for an enthusiastic Assistant Manager / Customer Care Manager with extensive retail and customer service experience to join the team at our brand-new doggie-day care and boarding facility! Knowledge of the dog care industry is a strong plus but not required provided the candidate is capable of quickly learning the ins and outs of our services and our complete product line.
We do require a positive attitude, outgoing personality, dedication to providing an unparalleled experience for our clientele, and, of course, a love of dogs.
Assistant Manager responsibilities will include but are not limited to : Meeting Sales Goals Merchandising Products Inventory Tracking Product Research Developing Customer Relationships Client Tours Management of Client Database and Corresponding Filing Staffing : Teambuilding, Management and Accountability Social Media Content Creation and Management Customer Care Manager responsibilities will include but are not limited to : Gain a thorough understanding of all services provided at The Dog Stop.
Clearly articulate and communicate the advantages of our services to potential clients. Promote and sell dog care services and memberships to new clients.
Develop and execute effective social media strategies for the location(s). Manage and optimize marketing and advertising budgets to ensure effective outreach.
Design, implement, and monitor guerrilla marketing campaigns. Coordinate the referral program to drive new client acquisitions.
Convert leads into in-person interview at the location(s). Turn successful interview interactions into membership sales or service bookings.
Conduct store tour to introduce prospective pet parents to all of our services during interview Serve as the point of contact between potential clients and the location(s), managing ongoing communication.
Meet and exceed agreed-upon sales targets and timelines. Evaluate market trends and opportunities, track sales progress, and provide regular status updates.
Necessary Qualifications : 1-2 years experience in retail & customer service, preferably 1 yr supervisory role 3 professional references Excellent communication skills Basic computer skills Basic marketing skills to support TDS’s traditional and social media platforms Flexible schedule and ability to work weekends Apply today to join a great team working to provide the best dog care available in this booming industry.
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