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Customer Onboarding Manager

VirtualVocations
Alpharetta, Georgia, United States
Full-time

A company is looking for a Manager, Customer Onboarding to lead and develop a team focused on customer onboarding.Key ResponsibilitiesManage and coach the onboarding team to achieve performance metricsPartner with leadership to implement successful onboarding programsOptimize customer engagement strategies and workflows to enhance time to valueRequired Qualifications4-5+ years of professional experience, with 3+ years in customer onboarding at a B2B SaaS companyPrior people management experience preferred but not requiredExperience in coaching, mentoring, and training team membersProficiency in SalesforceAbility to analyze data and make data-driven decisions

7 days ago
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