Assistant Manager (AM) is the second level of management. Assistant Managers are responsible for the overall efficiency and technical operations of the restaurant and ensure Freddy's standard of quality, timeliness, and service.
They control labor and food costs, build relationships with guests, handle guest issues, and are a model of hospitality.
Assistant Managers are responsible for training, refinement of staff, and team building through team member motivation and personnel recruitment.
Assistant Managers coordinate staff scheduling and product ordering with sales volume.·Assistant Managers have an ultimate objective of profitability and growth.
Responsibilities :
Teaches and practices the Freddy's standards of Hospitality, Quality, and Cleanliness.
Leads by example are vocal and prepared.
Organized, develops good time management skills.
Always willing to learn and be receptive to coaching and constructive criticism.
Practices situational management and expects the unexpected.
Corrects operational mistakes with the goal of satisfying the guest.
Spends most of the time on the restaurant floor rather than the office.
Maintains a sense of urgency and intensity at all times.
Assesses staff performance, always coaches and develops.
Consistently models exceptional HOSPITALITY in every instance.
Reduces waste, manages labor, and improves efficiency.
Motivates and is always team building.
Maintains cleanliness and maintenance of facility and equipment.
Maintains good vendor relations.
Knows how to utilize the functioning management tools and skills :
Spreadsheet tools and reports
Schedules, Staffing levels / Sales volume
Financials - Payables, Prepaids, P&L, Payroll
Purchasing - Pars and Inventory level
Hiring, Training, Team Building
Performance Analysis, Identifying Opportunities, Goals, Growth
Always demonstrates HOSPITALITY to the fullest and empowers staff to always practice
Freddy's Frozen Custard & Steakburgers. We're looking for the best and brightest to deliver a unique mix of fun, fresh food and genuine hospitality! 70% of your friends want to work at Freddy's, Why don't you apply today?
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