User Experience Writer

HYBRID, 3 DAYS PER WEEK REQUIRED IN OFFICE

Job Title : UX Content Strategist

Max Pay Range : $50-$60 / hr. on w2, without benefits

Duration : 7+ Months Contract

Locations : Atlanta GA, New York City, NY, Dallas TX and San Francisco CA, Minneapolis MN

TOP REQUIREMENTS :

Strategist / Content Designer with a background in finance (preferably Wealth), with a minimum of 5 years of UX writing experience (with portfolio to match), and the ability to create from scratch.

Strong background in competitive analysis and the ability to translate those learnings into content.

We use Figma for content decks and annotations. Figma familiarity is a plus

Please note, there will be a Pre-assessment : We’d like to review resumes for fit first, and if we want to dig deeper, We’ll ask for the pre-assessment be distributed to the candidates we select for interview.

Applies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms.

Writes, edits and implements content based on the content strategy, including voice and tone, and customer- / business-centric site goal.

Content Strategist

The Content Specialist / Strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects.

The UX Content Strategist applies and updates existing content strategies to accommodate new product

ESSENTIAL FUNCTIONS :

1. Writes, edits and implements content based on the Bank content strategy, including voice and tone, and customer / business-centric site goal.

2. Reviews content with peers and senior content strategists to ensure they accurately represent the Bank content strategies.

3. Formally observes user interviews and usability sessions

4. Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice / tone / construction and technically correct

5. Assist in gathering requirements and assessing content needs of a given project

6. Update content logs, copy documents, CMS and other documentation systems

7. Provide strategic content recommendations and writing / editing support for UX teams, product managers, business lines, and other content stakeholders

8. Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers

9. Applies and updates existing content strategies to accommodate new products and campaigns

10. Validates that content is correctly and accurate implemented across all platforms

SPECIFICATIONS :

Understands basic principles of content strategy and information architecture

Passionate about punctuation and grammar

Experience with user-centered design from concept to delivery

Experience working in a cross-channel environment, including desktop / laptop, mobile, devices and brick-and-mortar locations

Knowledge of content strategy and UX best practices

Great problem-solver

A strong portfolio demonstrating past work experience and deliverables

Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation

Experience with data-collection and analysis

Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment

Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports

Skilled in communication, presentation, interpersonal and analytical skills

Good grasp of quantitative data analysis