POSITION SUMMARY
Proactively identifies business prospects through business development efforts and collaboration with various business groups;
working closely with Commercial Banking, Treasury Management and Retail Banking to acquire and expand business relationships.
Presents a variety of business lending and deposit solutions to meet client needs through profiling and understanding business & industry trends.
Using business financial experience, is the primary sales contact for the small business market segment, to maximize small business growth through a proactive service and solutions approach.
Responsible for overall relationship profitability.
MAJOR RESPONSIBILITIES
- Manages and cultivates relationships with business clients, assists them with their financial needs, and promotes banks products and services.
- Acquires new business through targeted marketing efforts and proactive outreach and by expanding and nurturing existing client relationships.
- Represents the Bank in the community for the purpose of generating additional business and identifying potential CRA opportunities for the bank.
- Understands the local market and proactively develops relationships with centers of influence and internal and external networks and referral sources to ensure ongoing growth.
- Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends
- Delivers exceptional customer service and instils confidence in customers by listening attentively and asking insightful questions to understand the customers’ needs and preferences and takes prompt actions to address immediate needs.
- Adheres to business banking lending processes, policies, procedures, legal, regulatory, audit, and ethical requirements.
- Ensures all requests are processed accurately and timely. Collaborates with internal and external partners to ensure seamless service delivery and to provide a high-quality customer service experience.
OTHER RESPONSIBILITIES
- Responsible for complying with policies, procedures, security requirements, and government regulations.
- Maintains an awareness of competitive products, practices, rates and changes in market area.
- Participates in community events.
EDUCATION, EXPERIENCE AND OTHER SKILLS PREFERRED
- High school diploma or equivalent, required. Bachelor's degree preferred.
- Proven track record of sales, prospecting new business and enhancing existing relationships.
- 3 years of relevant experience in related field, preferred; or an equivalent combination of education and experience.
- A strong understanding of financial products and services, as well as proficiency in financial analysis and risk assessment.
- Exceptional verbal and written communication skills are crucial for building and maintaining relationships with business clients.
- Excellent organizational skills and the ability to complete a high volume of work with accuracy.
21 days ago