Dental Front Desk / Business Assistant

Elite Dental Partners
Rockford, IL, US
Full-time

Job Description

Job Description

We support and inspire people and communities to smile while living their best life

We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.

We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists.

These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.

ESSENTIAL JOB RESPONSIBILITIES :

  • Enthusiastically greet and welcome patients to the practice upon check-in
  • Scheduling, rescheduling, or cancelling appointments as needed
  • Assisting patients with filling out necessary forms
  • Preparing patient charts and daily schedules for the dental staff
  • Updating patient records and documenting recent treatment procedures as necessary
  • Schedule follow-up appointments and facilitating reminders
  • Communication with medical and dental insurance providers to determine a patient's benefits
  • Verifying and collecting co-payments
  • Balance nightly deposits and complete credit card processing
  • Performing general office duties assigned by the Office Manager

REQUIRED EDUCATION AND EXPERIENCE :

  • High School Diploma or equivalent
  • Proven dedication to provide high-quality of patient satisfaction
  • Previous dental office experience required at least 1 year
  • Prior Experience with dental management software - Dentrix preferred

QUALIFICATIONS

  • Excellent interpersonal skills
  • Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a safe working environment
  • Exceptional organizational and time management skills
  • Experience with Microsoft Word and Excel
  • Strong working knowledge of dental terminology

PHYSICAL REQUIREMENTS :

  • General Office Activities as Required
  • Sit / Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job.

They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined.

Elite Dental Partners is an Equal Opportunity / Affirmative Action Employer. We support a diverse workforce.

15 days ago
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