Collabera is ranked among the top 10 Information Technology (IT) and professional staffing firms in the U.S., with more than $600 million in sales revenue and a global presence that represents approximately 14,000+ professionals across North America (U.
S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom).
We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Job Description
- Prepare audit sampling, execute auditing and deliver findings to Operations, Training, and internal partner management teams.
- Calibrate auditing processes between partner and internal teams.
- Verify, document, and communicate audit results, develop an audit report, and evaluate the effectiveness of corrective action and follow up.
- Audit in a professional, ethical, and objective manner using and interpreting applicable standards or requirements, with an awareness of potential legal and financial ramifications.
- Excellent time-management skills and organizational agility, including the ability to effectively balance multiple ongoing projects, tasks, and priorities.
- Develop creative methods and processes for improving core metrics based on audit findings.
- Identify and articulate issues, translate them into business requirements and escalate issues appropriately.
- Proven analytical and problem-solving skills with attention to detail; process improvement skills.
- Demonstrated ability to lead and influence the work of others.
- Address special projects as necessary and adapt to the changing requirements of the business.
- Understand Seller’s perspective and audit from their overall experience, not only the associates.
Qualifications
- Preferably in a quality process / documentation role supporting a customer service environment.
- Strong analytical skills that can be used to identify patterns, outliers, and opportunities.
- Strong verbal and communication skills.
- Ability to manage the stress of the position (for example, deadline pressures and ambiguity).
Additional Information
Client is looking for a candidate who is very proficient in (German OR French) language.
J-18808-Ljbffr
Power Platform Support Specialist
A company is looking for a Power Platform Support Specialist to provide expert-level support and services for Microsoft Power Platform tools. ...
Administrative Support Specialist (Remote)
D Aceto Services LLC is seeking a detail-oriented and proactive Administrative Support Specialist to join our remote team. In this role, you will provide comprehensive administrative support to various departments, ensuring smooth operations and efficient workflow. Support data entry and database ma...
Support Specialist II
A company is looking for a Support Specialist II to manage client inquiries and improve support processes. ...
Customer Support Specialist
Responsibilities include providing website technical support to customers by researching and answering questions; troubleshooting and opening service tickets on website problems; technical support to our Work at Home and in house agents; communicate with customers regarding order issues. S-based lux...
Associate Customer Support Specialist
A company is looking for an Associate Customer Support Specialist to provide technical support and product knowledge for fleet management software. ...
Commercial Support Specialist-Sales-HENFP
Key responsibilities include working with internal partners to support sales processes, portfolio management, and risk mitigation for multiple Global Commercial Banking (GCB) client teams and supporting the achievement of team or market goals in client delight and retention, risk mitigation, new cli...
Developmental Specialist, Early Support for Infants & Toddlers (Full-time)
Provide family and child relational support around healthy attachment, social interactions, transitions in daily routines, emotional development, and general developmental milestones in the home or natural environment or telehealth. Support culturally relevant family and caregiver routines that prom...
Desktop Support Specialist
Job Title: Desktop Support Specialist. Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Strong hardware/software installation, support, and troubleshooting. Requires Networking troubleshooting and support. ...
Global Services Access Management Technical Support Specialist
Closely support any groups GSAM supports globally (including DIOs, AAMs, and Role Based Access teams) to ensure success in their daily operations, including support for access control tools used, provide clear concise communications, provide/maintain their SharePoint sites including updating and pro...
Peer Support Specialist - Mental Health 269
Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Peer Support Specialists engage, inspire, ...