Support Specialist/Clerk

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands.

Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do.

There are many reasons to build your career at Carter's.

Essential Job Functions (Tasks, Duties and Responsibilities Most Important for the Job)

• Assist Operations Support Team in updating and maintaining building reports by preparing reports for the management team.
• Track and maintain building reporting tools in excel to track business trends, plans vs actuals, and forecasts vs needs, and inventory .etc.
• Pull and tabulate requested data for GM, AGM and Operational Support Team with excel spreadsheets and Manhattan Warehouse Management reports.
• Input updated forecasts to planning reports and communicate adjustments as needed.
• Analyze building reports for accuracy and repair incorrect calculations in the report.
• Study background details of the facility specifically relating to our inventory reports, hours, volumes and building flow.
• Support and participate in continuous improvement projects
• Recommend methods for improving reporting, data analysis and data gathering.
• Effectively communicate daily to multiple levels of management.

Knowledge, Skill and Ability Requirements (Minimum Competencies Required for Job Performance)

• Must have the ability to perform the job with the highest standards of quality and accuracy.
• Experience with Microsoft Suite, specifically proficient with Excel, Outlook and Word.
• Preferred experience with macros, basic VBA programing (preferred), building pivot tables, building pivot charts, mathematical calculations, lookup and reference formulas and logical processes in excel.
• Ability to use computers, systems, and software applications to enter data and process / maintain information in written and electronic form.

Generate productivity and production reports using engineering standards

• Ability to use logic and reasoning to analyze reports.
• Observe, receive and obtain information from all relevant sources, monitor and review information from materials, events or the environment, to detect or assess problems
• Ability to effectively communicate and interact with non-exempt associates, operational supervisors, and upper-level management.
• Detail-oriented with strong organizational and technical writing skills.
• Must have the ability to abide by all of Carter’s policies and procedures; specifically, the attendance policy.

Prior Work Experience and Education Requirements

• Operations knowledge of distribution and related processes preferred.
• Intermediate proficiency in Microsoft Excel.
• Basic SQL or computer programming experience preferred.

Physical and Work Demands

• Must be available to work in a multi-shift distribution environment, flexible to work different shifts and extended hours based upon business needs.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
• Must be able to stand and work for long periods including daily overtime, holidays and overtime as required.
• Must be able to repetitively lift cases weighing up to 50 lbs.
• Must be able to work in varying to extreme temperatures.
30+ days ago