Call Center - Customer Service Rep

Come create your career with Volt.

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Volt is looking for an On-site Customer Service Rep. for a well-known Healthcare facility in Meridian, ID.

This is a seasonal position

As an On-site Customer Service Rep, you will :

High comfort level receiving / making calls and following a call script

Previous experience in contact / call center, customer service, health insurance, Medicare Advantage, and / or medical office will help support your success in this position

Phenomenal verbal and written communication

Digital literacy, such as Microsoft Office Suite, data entry, using multiple software applications simultaneously, with strong general computer skills including intranet / internet navigation

Problem-solving and basic math skills

a Full-Time opportunity. Monday-Friday, 8 : 00 am- 5 : 00 pm with occasional OT.

The ideal candidate will have :

Ability to work onsite at our Meridian Idaho campus

Ability to attend 10-day, paid training class Monday-Friday, from 8 : 00 am-5 : 00 pm. After training, work schedule hours will fall within Monday-Friday 8 am-5 pm;

occasional overtime may be requested

Start date Monday 11 / 25 / 24 with estimated end date by / before 12 / 31 / 2024 (about 6 weeks duration). Holiday closures observed on 11 / 28, 11 / 29, and 12 / 25.

Pay Rate : $18.50 / hr.

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits : Volt offers benefits (based on eligibility) that include the following : health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) -898-0005.

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Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.

S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.