Job Description
Job Description
I. POSITION : Level II Network Engineer
II. PRIMARY PURPOSE
Under the direction of the VP of Technology oversees all engineering / infrastructure aspects of IT while utilizing MSP for actual installs / upgrades / changes.
III. ESSENTIAL DUTIES
- Ensure a stable, secure, and efficient IT infrastructure.
- Monitor switches / firewalls / wireless systems with assistance from MSP.
- Monitor all alerts from Firewalls Switches and Backups.
- Support technology infrastructures including LAN, WAN, firewalls,
- Manage and maintain phone systems.
- Ensure data integrity and provide data access / reports to appropriate personnel.
- Maintain / Monitor / Test Barracuda backup to on prem and cloud.
- Manage communications and upgrades of ISP connectivity at all the current base locations with VP.
- Provide infrastructure recommendations and technology plans.
- Wi-Fi configuration, security, implementation and management.
- Support and administration of virtual environment, (VMWARE, Hyper-V)
- Assist with management and support of server environment, including Dell ESXI Servers and EMC storage SAN / NAS.
- Perform Help Desk functions including identification of problems, resolution, and timely escalation of higher-level problems.
- Direction of additional team members when needed (ie absence of VP).
IV. TEAM COLLABORATION
- Collaborates with other IT Department staff members on projects and support issues.
- Collaborate with entire team to Support technology infrastructures including Windows servers, workstations, printers, IP cameras, etc.
- Maintains positive communication (written and spoken), effectively while interfacing with fellow employees, patients, referring hospitals, and the community at large.
- Ensure documentation and updates of technology practices including IT manuals.
- Shares in the provision of on-call night / weekend IT coverage.
V. POTENTIAL DUTIES
Unrestricted travel
VI. MINIMUM QUALIFICATIONS
Combination of networking certification and a minimum of 2 years well-rounded experience with Networking knowledge, Microsoft technologies and platforms, including Windows and VMWARE products;
Windows OS, Active Directory, Exchange, SQL, IIS, and Office along with networking certification.
- Working knowledge of networks, computer systems and proficiency in Microsoft Products
- Working knowledge of VLAN, TCP / IP, VPN, WAN and VOIP technologies.
- Ability to work both as a team member and independently.
- Willingness to work a flexible schedule to interface with staff working varied shifts.
- Strong interpersonal and communication skills
- Must be able to always maintain professional demeanor and confidentiality.
- Ability to plan, manage, and organize multiple concurrent projects.
- Demonstrated analytical and problem-solving skills.
- Commitment to 24 / 7 organization.
- Must be able to speak, read, write and comprehend the English language without restriction.
- Ability to maintain a high level of confidentiality.
VI. NOTES
An FBI background check will be performed prior to employment.
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