Vivid Technology is partnered with a leading provider of satellite products and services that recently announced disruptive in-flight entertainment and connectivity solutions for airlines.
Due to continued success, our client is currently hiring for a Aircraft Operations Engineer within their Network Systems Division.
The Role :
Are you ready to design the future of in-flight connectivity, bridging commercial aviation with cutting-edge Internet and satellite technology?
This position is available at our offices in Germantown, MD, or Lisle, IL.
Key Responsibilities
- Support and resolve aircraft connectivity issues utilizing a holistic understanding of the system, including hardware, software, and network requirements.
- Serve as an escalation point for tier 1 technical support teams.
- Track hardware failures and work closely with the reliability team to implement long-term solutions.
- Utilize various data sources, such as performance metrics, tickets, and system logs to identify systemic failure trends.
- Define automation requirements to optimize tools and improve operational effectiveness and efficiency.
- Act as a bridge between engineering, development, and program management to foster collaboration and alignment between critical departments.
- Work on-call, which can include nights, weekends, and holidays, to support 24 / 7 team
Basic Qualifications
- Bachelor’s degree in engineering, computer science, aviation, a similar field or a combination of education and experience
- 5+ years of technical operations experience, ideally from an aviation-centric or satellite communications provider.
Preferred Qualifications
- Satellite Communications systems experience (GEO, MEO, LEO), as a service provider
- Aviation software and hardware experience in installation, maintenance, and repair
- Network Operations background with major service provider experience
- Operations Management background from education or work experience
- Airline maintenance experience
This role is eligible for a discretionary bonus, based on company performance. Take the next step in your career and be part of an exciting mission to enhance global connectivity in the skies.
If you are interested, then please apply here, or share your Resume with [email protected]
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