Card and Loan Operations Processor II (Hybrid)

Job Details

Job Location

Farm Bureau Bank-TX Headquarters - San Antonio, TX

Education Level

High School

Travel Percentage

None

Job Shift

Job Category

Banking

Description

Why Us?

Farm Bureau Bank (FBB) offers unique opportunities within the financial community that understands the importance of farming, ranching, and other agriculture-related professions.

We also reach beyond traditional branches to develop deep roots in the rural communities we serve. Not just branches. Roots.

FBB team members enjoy competitive compensation and generous benefits.

• Affordable Medical, Dental and Vision coverage
• Outstanding 401k - Employer match up to 5%
• Paid Volunteer Hours
• Accrued Paid Time Off (PTO) & Paid Holidays
• Life Insurance and Long-Term Disability (company paid)
• Continuing Education Opportunities
• View all available benefit options at Farmbureau.bank.

The Card & Loan Operations Processor II ensure accurate and timely operations of the Bank's loan process from application through booking and servicing.

Responsible for reviewing and processing loan documentation which prevents closing to clear exceptions and expedite the closing.

Essential Functions :

• Review incoming loan documentation and notes from Farm Bureau Agents in conjunction with consumer and commercial loan applications.
• Review the loan documentation from new applications prior to closing to ensure all documentation is present and complete in order to close.
• Retrieve and save (into APPRO) collateral values from vendor websites such as NADA as instructed by FBB LTV procedures.
• Review cleared Simple Solution checks each day, contact dealership or Loan Processor on missing documents needed to complete application and set the status on the Simple Solution loans as "ready to book."
• Handle the Simple Solution Checks which have had Stop Payments issued.
• Review lending fax email box in a timely manner, ensure all emails are worked for the day until 3 : 00pm. As well as reply back to dealership, agents, customer or internal departments.

Additional Responsibilities :

• Serve as a back-up for positions in Loan and Card Operations. Including but not limited to :
• Research and post all items on the Unposted Loan report.
• Process assigned items in Phoenix requesting changes to loan records.
• Debit card and credit card maintenance
• Imaging and archiving customer and account documents.

Knowledge, Skills and Abilities :

• Familiarity with lending laws and regulations - (BSA, CIP, Reg Z, Reg E, Reg B, TILA)
• Strong knowledge of loan and collateral documentation.
• Strong attention to detail and leadership qualities.
• Able to work well under pressure to meet daily and monthly goals.
• Ability to multi-task and prioritize with multiple systems.
• Excellent interpersonal, verbal and written communication skills.
• Ability to provide outstanding customer service in a timely manner.
• Strong working experience using MS Word, Excel, PowerPoint, Outlook / Gmail.
• Strong analytical, research and organizational skills
• Ability to appropriately handle confidential information.

Education and Experience Requirements :

• High School Diploma or Equivalent with some college desired
• 2 years' experience working with Collateral and Loan Documentation in a Loan Operations or Loan Processing environment.
• Knowledge of loan funding and all components. (Extended warranties, GAP coverage, fees, etc.)

EEO Commitment

Farm Bureau Bank is an equal opportunity / affirmative action employer and complies with all applicable federal, state, and local fair employment practices laws.

Farm Bureau Bank strictly prohibits and does not tolerate discrimination against team members, applicants, or any other covered persons because of race, color, religion or creed, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and gender identity) age, physical or mental disability, citizenship, veteran status, or genetic information, or any other characteristic protected by applicable federal, state, or local law.

All team members and anyone doing business with the Bank (including vendors, clients, and visitors) are prohibited from engaging in unlawful discrimination.

This applies to all employment actions, including but not limited to, recruitment, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.