WILL WORK BRAZIL HOURS AND US HOLIDAYS Thanksgiving, Veterans day for example. Christmas and New Years is Brazil holiday so will have those off
During daylight savings Brazil is hours ahead and once we have fallback then it is just hour ahead.
So during daylight now they will work am to pm EST
when we fall back it will be am to pm EST
TOP Skill sets
MUST SPEAK and WRITE Portuguese and English. Spanish is plus but not needed
Previous CSR exp
WORD, EXCEL and OUTLOOK
If they have previous Brazil banking exp that is a plus!
First point of contact for inquiries received in Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel.
Day to day activities will include being responsible for reading, analyzing and / or determining appropriate handling and resolution of requests.
Requests consist of treasury, cash management, card and / or depository products. May work with internal business partners to provide resolution to client inquiries, issues, and / or technical support.
Work location is Miami, FL (Brickell) Candidate hours will be Brazil Business Hours and Holidays which means working during US Holidays.
Required Skills :
Portuguese and English required, Spanish a plus.
- years Banking / Financial industry experience.
- years of experience working with customers.
- Oral & Written Communication
- Active Listening
- Time Management
- Critical Thinking
- Relationship Building
- Collaborating
- Quality Assurance
- Problem Solving
- Multitasking ( ability to navigate multiple computer systems while interacting with the customer)
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
Operations Specialist (Level III)
WILL WORK BRAZIL HOURS AND US HOLIDAYS Thanksgiving, Veterans day for example.Christmas and New Years is Brazil holiday so will have those off.During daylight savings Brazil is hours ahead and once we have fallback then it is just hour ahead.So during daylight now they will work am to pm EST.MUST SP...
Project Manager - Transportation / Roadway Civil Engineer
Project Manager / Civil Engineer with Roadway experience to join our Transportation team in our Miami, FL office. The successful candidate must have FDOT design experience, as they will be required to work on FDOT design projects, and will need to have the knowledge of fundamental engineer...
Project Coordinator - Miami
The person in this position works with the project team to deliver projects by tracking, filing project drawings, contract documents and all project related correspondence. This person will also be responsible for updating and keeping current project procedures, supervising, and training other proje...
CRA Project Coordinator
Develops and maintains positive working relationships with existing businesses to encourage business retention and expansion projects. Develops and maintains positive working relationships with existing businesses to encourage business retention and expansion projects. ...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Eligibility Data Analyst
After a client is implemented, the Client Data Operations Team manages the day to day inbound and outbound client data exchange with a primary focus on eligibility and accumulator data via file or API mechanisms. As a Member Data Analyst, you will be responsible for the day-to-day oversight of the i...
Securities Operations Manager
Our client is building out a new team, they are seeking an Operations Manager to work onsite and be responsible for managing operational activities, improving workflows, and maintaining compliance with industry regulations within this Broker-Dealer. Coordinate with other departments to ensure smooth...
Assistant Project Manager (Retail Tenant Coordinator)
We are seeking a motivated, detail-oriented, entry-level Tenant Coordinator to join our team. The Tenant Coordinator I will assist in a wide variety of tasks including managing relationships with tenants within our properties concerning their construction needs to prepare their spaces for business, ...
Senior Program Manager
Motivates, develops, and mentors other service delivery employees and managers where relevant. ...
Work from Home Data Entry Clerk
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. ...