OMJCC-Aftercare and Outreach Coordinator

Ohio Means Jobs Cleveland Cuyahoga County is sourcing for an Aftercare / Outreach Coordinator for a crisis center. Major functions : Performs duties related to the Aftercare Program, Community Referral Program, and outreach responsibilities for nursery and community services. AFTERCARE

• Provide Aftercare program support to include making reminder calls / texts to families, managing roster, and leading group educational sessions three to four times a month using the Nurturing Parenting, Conscious Discipline, and S.E.L.F. curricula.
• Complete case management services to all families attending group parent education. Document all contacts appropriately and timely.
• Facilitate monthly pickups and deliveries of the Aftercare Care Packages for qualified families without transportation
• Complete outreach and recruitment for monthly speaker series to enhance Aftercare programming
• Plan and execute quarterly special events for the Aftercare community.
• Document all contacts with parents or guardians, referring agencies, and community partners using agency forms and spreadsheets.
• Complete monthly calls for all RTIS assigned families to support family engagement post-discharge. Partner with the assigned social worker for support.
• Provide support to the Program Team assigned for nursery families Community Referral Program
• Manage relationships with Community Referral Program partners, leading onboarding orientations as needed and recruiting additional partners to support the distribution of basic needs to community members.
• Track and report data related to families served in the Community Referral Program
• Complete outreach meetings with partners to ensure utilization of Providence House as referral. OUTREACH AND EDUCATION
• Complete outreach and tabling events for Providence House partners to expand the community's knowledge and utilization of Providence House services.
• Attend monthly collaborative meetings to support agency awareness and resource partnerships in the geographic areas the nurseries serve
• Complete speaking engagements on behalf of the agency to referral partners as requested
• Complete quarterly education and basic need distribution events in collaboration with partners to address needs in the communities served ADMINISTRATIVE TASKS
• Document all contacts with clients and partnering agencies (phone-based, in person meetings, team meetings, referrals, etc.).
• Attend program team meetings, management meetings, and outreach meetings as assigned
• Assists in leading internal training sessions that addresses staff understanding of the psychosocial needs of clients served.
• Provide Quality Assurance on all client files and report deficiencies to Director of Programming and Clinical Operation and Compliance and Quality Manager
• Know and understand rules pertaining to childcare as outlined in 5101 : 2-5 and 5101 : 2-9, CARF accredited areas, and OMHAS and Medicaid standards and requirements.
• Undertake other assignments and projects as requested by the Site Director or other staff acting as a Project Manager.
• Be culturally competent and supportive of diversity in both service to clients and through professional interactions with donors, partners, and guests.
• Assist with the flow and sorting of inventory for Aftercare and Community Referral and distribution events in partnership with the Facilities Team.
• Reports allegations of abuse or neglect to the Cuyahoga County Division of Children and Family Services.
• Be a part of the on-call rotation with the Program Team to address the after-hours needs of the nurseries.
• Assist with other duties as assigned. Required Qualifications & Experience : ? 21 years of age or older ? Bachelor's degree or higher preferred with BSW and eligibil
3 days ago