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Medical Administrative Assistant

Mayo Clinic
Eau Claire, WI, United States
Full-time
  • Applies expertise to perform a variety of clinical and non-clinical administrative support tasks including requesting and managing the flow of patient materials;
  • coordinating appointment schedules; scheduling, coordination, and follow-up tasks for meetings, events, and professional travel;
  • managing calendars; preparing documents and presentation materials; processing invoices and reimbursements; composing and / or transcribing correspondence / documents;
  • supporting departmental projects / activities; creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts;

answering telephones and providing related follow-through. Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient.

Exhibits initiative, proficiency, and adaptability to optimize the time of those supported. Strong organizational, communication, and interpersonal skills;

a commitment to quality and excellence in service; confidentiality; and professionalism are important components of the role.

Is accountable for ensuring accuracy and completeness through attention to detail; accuracy and thoroughness in all patient-related activities is critical.

30+ days ago
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