JD attached (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.
To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
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JDE Sales & Distribution Functional/Techno-Functional.Extensive experience in JDE EnterpriseOne Sales & Distribution module with techno-functional skills.Experience with MFG PRO, Demand Solutions, Positive Pay, Labelling solutions, Oracle APS.Understand and support customized Manufacturing A...
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Entry Level Technical Specialist. ASRC Federal Technical Services is seeking an . Assist engineering teams by troubleshooting and resolving technical issues to ensure smooth project execution. Develop and update technical documentation for systems and processes to ensure clarity and accessibility. ...
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