CalAIM Program Manager

Full Circle is looking for a CalAIM Program Manager to support the development of core service delivery models for enhanced care management, community health worker and community supports.

The position will report to the Director of Operations. This an exciting opportunity to be at the nexus of California’s CalAIM Medi-Cal reforms to help make the systems work better for at-risk or justice-involved youth.

This position will be responsible for helping Full Circle reach our goal of having more than 5,000 youth served through various CalAIM service lines by 2025.

Responsibilities :

In collaboration with key internal and external stakeholders, support the ongoing development of Full Circle’s CalAIM service models of care that reflect the lived experience and honors the knowledge of participating CBOs, including for specialized populations like individuals involved with child welfare and juvenile justice systems.

This includes setting operational, administrative and programmatic key performance indicators and implementing quality improvement programs based on continuous monitoring.

• Represent Full Circle and providers at key meetings to inform and shape ongoing policy development in this space, such as Department of Healthcare Services (DHCS), County, Path Collaborative and other key meetings.
• Oversee the program certification process for new providers.
• Support the development of outcome metrics and monitoring processes to track program success and identify opportunities for improvement.
• Work closely with the quality department to ensure providers are implementing strategies that result in accurate data collection and continuous quality improvement toward expected outcomes.
• Cultivate and maintain positive relationships with County partners to meet the needs of the system involved populations to include, coordinating with internal and external departments to ensure information is needed to implement the appropriate interventions to ameliorate systemic issues and barriers, identify overlap, identify potential conflict, and assist with resolutions
• Host monthly learning communities with providers that are specific to developing program models and driving improved outcomes for various populations of focus, including justice involved, child welfare involved, families and / or youth experiencing services, and between like providers, such as family resource centers, foster family agencies, and domestic violence programs.
• Be a subject matter expert for all CalAIM services, Enhanced Care Management, Community Health Workers, and Community Supports, with providers, managed care plans and policy makers.
• Develop training materials, vignettes and communication materials to share core principles and best practices for CalAIM service adoption based on DHCS guidance and the provider experience.
• Support providers in the development and implementation of CalAIM services within their organization utilizing a clinical and operational lens.

Education and Experience :

• Bachelor’s degree.
• 5 - 7 years of experience developing and implementing Medi-Cal and / or social services programs with a preference for youth programs.
• Licensed professionals (LVN, RN, LCSW, LMFT) preferred.

Qualifications :

• Ability to work independently and maintain positive relationships with internal and external contacts at all levels.
• Ability to communicate and work effectively with a variety of providers and individuals demonstrating problem-solving skills.
• Must be able to represent Full Circle in a positive and collaborative manner externally to relevant stakeholders.

Skills and Characteristics :

• Highly self-motivated and able to work independently.
• Committed to diversity, equity, and inclusion in personal practice and policy matters.
• Excellent writing skills with demonstrated experience conveying key messages clearly, timely, and succinctly.
• Must be extremely organized, with sharp attention to detail, have a strong work ethic and possess a willingness and ability to learn.
• Computer applications, including word processing, database and spreadsheets required.
• Possess organizational skills to maintain accurate records and documentation. Proficient in Microsoft applications such as : Word and Excel.

Strong oral and verbal presentation skills.

Equal Employment Opportunity Statement

At Full Circle Health Network, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve.

We are an equal opportunity employer and make all employment decisions based on merit, qualifications, and business needs.

Full Circle Health Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, marital status, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, and local laws.

We comply with all applicable laws concerning non-discrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

• Full Circle Health Network is committed to providing reasonable accommodations to qualified individuals with disabilities.
7 hours ago