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Job Summary
Provides clerical and administrative support to assigned area. Provides direct customer service for the department.
Accountabilities
- Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient. 20%
- Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and / or pre-certification process prior to procedural appointments. 20%
- Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records. 25%
- Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely.15%
- Enters, validates and reconciles charges daily for assigned area. 10%
- Orders, stocks and distributes supplies for assigned area. 10%
Supervisory / Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
- High School diploma or equivalent
- 2 years in aclerical role in a healthcare setting
Knowledge, Skills or Abilities
- Familiar with basic medical terminology - Preferred
- Medical records experience - Preferred
- Knowledge of insurance guidelines (including Medicare) - Preferred
- Experience with coding (ICD-9 & CPT) - Preferred
Work Shift
Day (United States of America)
Location
Richland
Facility
1510 Richland Hospital
Department
15106570 Heart Failure Clinic
Share your talent with us! Our vision is simple : to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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