Associate Director, Enterprise Software Engineering - Salesforce

Wolters Kluwer CT Corporation (CT) is looking for an Associate Director , Salesforce to join CT Corp in the New York Office.

The position is remote.

The Associate Director (Sr. Engineering Leader) of the Salesforce Program will manage the enterprise Salesforce platform and help drive large-scale, transformational business initiatives to establish a foundation for supporting critical business functions for our sales, service, marketing, and customers.

As a Senior engineering leader, you will lead multiple enterprise-wide Salesforce solutions with considerable focus on solution implementations and enterprise application development.

This leader will demonstrate a balance of technical proficiency, strategic thinking, collaboration, and effective communication skills.

Additionally, this role will build and develop a strong Salesforce team that includes technical leads, engineers, and admins to deliver new business solutions and provide world-class support for delivered applications.

This is a remote position but requires a presence in the NY office for key workshops and meetings.

Responsibilities :

• Lead and mentor a team of Salesforce technical leads, developers, and administrators, providing technical guidance in delivering business value across multiple workstreams following agile methodologies (SAFe / Scrum)
• Collaborate with cross-functional teams, including product managers, product owners, business stakeholders, and architects, to define technical requirements and prioritize development efforts
• Oversee the implementation of customizations, configurations, and integrations to optimize the Salesforce platform for business needs ensuring platform stability, and avoiding technical debt
• Ensure compliance with Salesforce best practices, security standards, and regulatory requirements.
• Drive continuous improvement initiatives to enhance the performance, usability, and reliability of the Salesforce platform.
• Manage Salesforce platform governance, including user access, data security, and release management processes
• Ensure the overall quality, performance, and maintainability of the software deliverables by setting up engineering best practices and standards
• Collaborate with product owners, and scrum masters to plan and estimate software development efforts, resolve impediments, and ensure prompt and quality deliverables
• Manage and coordinate onsite and offshore software engineers, fostering effective collaboration, resolving challenges, and ensuring alignment with project / release goals
• Continuously improve software engineering processes and practices, promoting knowledge sharing, and facilitating a culture of learning and growth within the development teams
• Define metrics to ensure the high performance and stability of our development and production environments
• Define and implement toll gates and release management process ensuring high-quality predictable releases
• Proactively seek opportunities for process improvement : identify and resolve process bottlenecks, data issues, and inconsistencies to help improve operational efficiencies

Qualifications :

• Bachelor's degree in computer science, engineering, or a related field.
• Minimum 15 years of technical experience with a strong programming (Java, C#, C++) background
• Minimum 8 years of experience with the Salesforce platform (Sales Cloud, Service Cloud, and Custom development on the Salesforce platform) in an enterprise setting
• 5+ years of engineering leadership and people management experience
• Experience in managing and leading software development teams that include onsite, distributed, and offshore teams
• Expertise in the Salesforce platform, including custom development, integration, data management, and deployment strategies
• Experience leading and mentoring a team of Salesforce developers and administrators, providing technical guidance, training, and performance evaluations
• Experience in overseeing the end-to-end delivery of complex Salesforce projects, from requirements gathering and solution design to testing and deployment
• Proficiency in Salesforce development with, Lightning Components, Lightning Web Components, Platform Events, Apex triggers, Batch Apex, and Salesforce DX
• Excellent communication and stakeholder management skills, with the ability to effectively interact with business leaders, vendors / partners, and technical teams
• Demonstrated leadership qualities, including strategic thinking, decision-making, and conflict-resolution skills
• Experience with managing Salesforce platform governance, including security, compliance, and release management processes following agile methodologies

Compensation :

Target salary range CA, CT, CO, HI, NY, WA : $176,600-$249,950