Part Time Relationship Banker

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Relationship Banker

What we can offer you :

• Career Growth promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO), Paid Holidays for Full Time / Part Time Employees
• Health, Dental, Vision, 401k match and Life Insurance
• Employee Assistance Program
• Tuition Assistance Program (Full Time)
• Financial Coaching and Benefit Guidance
• Floating Cultural Holiday
• Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
• Retirement Plan
• Employee Stock Purchase Plan

The Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers.

The responsibilities will include conducting marketing activities to uncover customer needs, provide solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer centric experience, maintaining disciplined operational objectives;

all while striving for excellence in execution of the mentioned areas.

This position will support Banking Centers within the District. May require working occasional Saturdays.

Position Responsibilities :

Marketing Activities :

• Execute the proactive marketing activities for the attraction, retention, and expansion of customers.
• Complete assigned daily planning activities.
• Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer questions, e.

g., how-to use products and services and follows-up on a timely basis.

• Act as a digital ambassador to transition customers to digital solutions.
• Initiate quality financial wellness conversations to add value to customers relationships.
• Support consumer portfolio management efforts to retain, expand and increase the number of portfolio customers in the banking center.
• Assist in community awareness events to increase bank outreach and foster new business relationships.
• Effective utilization of converge for customer relationship management.

Operational Risk :

• Ensure compliance with applicable federal, state, and local laws and regulations, and Comerica's policies and procedures.
• Ensure compliance and completion of necessary compliance related training.
• Impact the operational and risk activities and related results for the RB role within the Banking Center.
• Adhere to all Banking Center Risk Assessment and Compliance Standards.
• Control and mitigate losses by following policies and procedures.

Customer Experience Management :

• Actively engage in Banker Readiness by developing an in-depth knowledge of consumer and small business products and services.
• Lead and oversee banking center activities in the absence of Banking Manager.
• Consistently assess needs and add value to customers and prospects.
• Educate and fulfill customer requests, routine and complex.
• Resolve customer complaints.
• Maintain and add value to deepen existing relationships.
• Impact the customer experience by following defined customer experience guidelines and other customer experience behaviors and feedback as needed.
• Must successfully complete Comerica Platform Training Program.
• Provide remarkable customer service through all customer interaction, opening new accounts, problem resolution, telephone answering, safe deposit access, etc.
• Perform routine Teller transactions as needed.
• Maintain customer confidence and protects bank operations by keeping information confidential.

Partnership :

• Consistently impact the efforts that improve Banking Center Collaboration.
• Identify opportunities to add value to customers by introducing them to partners.

Position Qualifications :

• Associate Degree OR 60 college credits and 1 year of customer service experience OR High School Diploma / GED and 3 years of customer service experience.
• 1 year of consumer / sales experience
• 1 year of personal computer, systems data entry or internet search experience

Work Best Category : Category A - 100% in the office Hours : Monday-Thursday 8 : 30am-5 : 30pm; Friday 8 : 30am-6 : 30pm.

Part time hours will be scheduled within timeframes listed. Salary :

For candidates hired in the state of California, the expected salary / On-Target Earnings (OTE) range for the role is currently :

California - $25.88 - $31.05 Hourly

Salary Range(s) is subject to change. Comerica Bank takes several factors into account when determining individual starting pay.

These include but are not limited to position, grade level, location / metropolitan area, skillset, and peer compensation.

Comerica Bank considers the employer's work location to determine the pay range.

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