A company is looking for a Customer Support Analyst to provide exceptional support to external and internal customers.Key ResponsibilitiesRespond to customer inquiries via Zendesk and manage escalated issuesAnalyze and report on monthly sprints to improve documentation and educational materialsCollaborate with market-facing and engineering teams to resolve support issuesRequired QualificationsProven experience in customer support or a related fieldAbility to manage multiple priorities and projects effectivelyExperience with Zendesk, JIRA, and ConfluenceStrong analytical skills with a numerical reasoning aptitudeComfortable navigating complex environments with diverse stakeholders
Money Customer Support Analyst
A company is looking for a Money Customer Support Analyst for a temporary remote position. ...
Customer Support Analyst
A company is looking for a Customer Support Analyst to provide exceptional support to external and internal customers. ...
Senior Technical Support Specialist
A company is looking for a Senior Technical Support Specialist to manage complex customer cases and mentor team members. ...
Desktop Support Engineer
We are actively seeking qualified candidates for the following position for our client, who is an industry leader:Desktop Support EngineerLocation: Parsippany, NJ (Onsite)Type: Contract to HireJOB SUMMARY:Performs general maintenance tasks on desktops, laptops, printers, mobile and other authorized ...
Customer Support Specialist (Remote)
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
IT Support Specialist
GMA Group is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender. We are currently seeking an IT support specialist to work at our South Hackensack, NJ office lo...
IT Support Process Analyst - ISPAUB
Resolve ITSM support issues to ensure operational efficiency. Initiate process enhancements across ITSM functions. Partner with stakeholders to explore automation and process improvement opportunities. Offer recommendations to improve system usability. ...
[Korean Bilingual] IT Support Specialist
Collaborate with senior IT staff to ensure the reliability and security of IT systems. Customer-focused with a commitment to delivering high-quality support. Korean Bilingual] IT Support Specialist. Prioritize and manage multiple support tickets to meet service level agreements. ...
Technical Support Specialist - 1591425
As a Technical Call Center Support Specialist, you will be responsible for assisting field technicians with technical issues, troubleshooting problems, and ensuring seamless communication between the field and the central support team. Proven experience as a Technical Call Center Support Specialist ...
Technical Support Specialist
Train continually on software, hardware and support standards to ensure the highest level of technical support for clients. Technical Support Representative. Translator of technical terms and concepts for non-technical users. One year of technical client support experience. ...