Contact Center Representative

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Contact Center Representative for their Scheduling Team.Key ResponsibilitiesHandle inbound and outbound calls to schedule health assessment visitsAddress customer needs, complaints, and provide solutions while ensuring customer satisfactionUtilize software and tools to meet call center metrics and provide excellent serviceRequired Qualifications2+ years of call center experience in a target-driven environmentExperience in outbound sales is a plusAbility to thrive in a fast-paced environment and manage multiple tasksProficiency in various software, including MS OfficeTyping speed of 40 WPM; 60 WPM preferred

14 days ago
Related jobs
Promoted
VirtualVocations
Decatur, Georgia

A company is looking for a part-time remote Contact Center Representative. ...

Promoted
Dunhill Professional Search & Government Solutions
GA, United States

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services.Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs).Completes daily routine tasks and responsibilities to support the C...

Promoted
VirtualVocations
Decatur, Georgia

A company is looking for a Customer Contact Center Representative to provide patient support and customer service. ...

Promoted
Credit Union of Georgia
Marietta, Georgia

Are you looking for a rewarding career with an organization that puts people first? Credit Union of Georgia is looking for a talented Contact Center Representative to help our busy and growing Contact Center. The Contact Center Representative provides exceptional support and service to members and p...

Promoted
Dunhill Professional Search
Atlanta, Georgia
Remote

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services.Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs).Completes daily routine tasks and responsibilities to support the C...

Dunhill Professional Search
Atlanta, Georgia
Remote

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services.Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs).Completes daily routine tasks and responsibilities to support the C...

Coca Cola
Atlanta, Georgia

This role is responsible for answering member questions, pertaining to their account as well as researching and resolving member issues in a timely manner.Key Responsibilities/ Function Specific Activities:.Answer member questions, pertaining to their account and research and resolve member issues i...

Promoted
Gainwell Technologies LLC
Tucker, Georgia

Call Center Representative - Tucker, GA (Hybrid). ...

Promoted
Activ8
Atlanta, Georgia

Sales Representative:Manage existing accounts and develop new accounts relationships within ass. ...

Promoted
ColorPro Finishers
Atlanta, Georgia

As a Remote Customer Service Representative, you will be responsible for delivering outstanding customer support via phone, email, and live chat channels. Previous experience in customer service or related field preferred. Respond promptly to customer inquiries with professionalism and empathy. Prov...