Talent.com
Front End Customer Service Supervisor

Front End Customer Service Supervisor

TJXMchenry, IL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

TJX Careers

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer.

Job Description : Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For : You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience
  • Benefits include : Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for : 401(k) match; medical / dental / vision; HSA; health care FSA; life insurance; short / long term disability; paid parental leave; paid holidays / vacation / sick; auto / home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

    In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Applicants with arrest or conviction records will be considered for employment.

    serp_jobs.job_alerts.create_a_job

    Front End Supervisor • Mchenry, IL, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Store Customer Service Specialist

    Store Customer Service Specialist

    Sherwin WilliamsHanover Park, IL, US
    serp_jobs.job_card.full_time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Team Leader

    Customer Service Team Leader

    Binny's Beverage DepotWonder Lake, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Director

    Customer Service Director

    Binny's Beverage DepotWoodstock, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Manager

    Customer Service Manager

    Hobby LobbyCrystal Lake, IL, US
    serp_jobs.job_card.full_time
    Location : Crystal Lake, Illinois.Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service Skills. If you meet these requirements and are interested in being a vi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Supervisor of Customer Service

    Supervisor of Customer Service

    Binny's Beverage DepotHuntley, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Part Time Customer Service Supervisor - Now Hiring

    Part Time Customer Service Supervisor - Now Hiring

    TJXSouth Elgin, IL, US
    serp_jobs.job_card.part_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Part Time Customer Service Supervisor - Now Hiring

    Part Time Customer Service Supervisor - Now Hiring

    TJ MaxxSouth Elgin, IL, United States
    serp_jobs.job_card.part_time
    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and priorit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Experience Coordinator / Supervisor (full time front end)

    Customer Experience Coordinator / Supervisor (full time front end)

    TJ MaxxSaint Charles, Illinois, United States of America
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Full-Time Customer Service Supervisor

    Full-Time Customer Service Supervisor

    Kohl'sGurnee, IL, US
    serp_jobs.job_card.full_time +1
    In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Supervisor and Sales Coordinator

    Customer Service Supervisor and Sales Coordinator

    TrovaMount Prospect, IL, US
    serp_jobs.job_card.permanent
    Customer Service Supervisor and Sales Coordinator.Customer Support & Communication.Responded to customer inquiries via phone and email, providing product information, pricing, and support.Resol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sales Team Supervisor

    Sales Team Supervisor

    VirtualVocationsElgin, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for an Inside Support Supervisor to lead a growing sales team.Key Responsibilities Lead and develop a team of 14+ inside sales representatives through coaching and performanc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Service Supervisor

    Service Supervisor

    CintasGurnee, IL, US
    serp_jobs.job_card.full_time
    Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Supervisor

    Customer Service Supervisor

    Binny's Beverage DepotArlington Heights, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Advisor - Jiffy Lube Multicare

    Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLCDelavan, WI, USA
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Success Supervisor

    Customer Success Supervisor

    KO Business SolutionsElk Grove Village, IL, US
    serp_jobs.job_card.full_time +1
    KO Business Solutions is a family-owned consulting firm proud to work with a manufacturing company in Elk Grove Village, IL who is seeking a Customer Success Supervisor to help lead their team.The ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Supervisor

    Supervisor

    Kriser's Natural PetGlen Ellyn, IL, US
    serp_jobs.job_card.part_time
    Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a community of true pe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Manager Customer Service

    Manager Customer Service

    Binny's Beverage DepotElgin, IL
    serp_jobs.job_card.full_time
    The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Inline Repair Supervisor - 2nd Shift

    Inline Repair Supervisor - 2nd Shift

    Foxconn Industrial InternetSturtevant, WI, US
    serp_jobs.job_card.full_time
    Foxconn Technology Group Company, is seeking an.Once a part of the team, you will be responsible for a wide variety of tasks within the Inline Repair Department in a production environment and have...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Connected Customer Supervisor

    Connected Customer Supervisor

    Floor & Decor HoldingsDeerfield, IL, US
    serp_jobs.job_card.full_time
    The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Supervisor

    Customer Service Supervisor

    The Workplace AdvisorsGlendale Heights, IL, US
    serp_jobs.job_card.full_time
    The company is a successful national chemical manufacturer and distributor.We pride ourselves on supplying only the highest quality products delivered on-time. The company is seeking a Customer Serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days