Overview
Provider Link Liaison supports the organization in enrolling physicians in Provider Link, owning password resets, training, and follow-up.
Responsibilities
- Runs reports to establish Physician Provider Link Enrollments
- Reports out weekly on Provider Enrollments : Number of new EnrollmentsNumber of physicians using system :
- Turnaround time
- Last use date
- Responsible for developing relationships with Primary Care Physicians and their offices
- Introducing the company and what Provider Link does for the Attending Physicians
- Responsible for determining areas of opportunity and making contact with offices
- Communicates, promptly, any negative feedback from Physician Offices : Determine what we can do to make it better
- Responsible for maintaining Provider Link Physicians with access to and password resets
- Presents information in various ways for visualization and action
- Monitors KPIs to measure effectiveness
- Meets with and provides updates to Orders Management Team : Process Improvement / Opportunity
- Provide feedback to Sales / Marketing on progress and / or barriers
- Confirm delivery methods in HCHB / Forcura
- Uses skills and qualifications that help solve problems with large amounts of data
Qualifications
- Bachelor’s Degree in Business Management or experience in lieu of
- Excel preferred
- Ability to set and meet deadlines
- Ability to work in high-pressure situations
- Excellent attention to detail
- Customer Service Oriented
- Outgoing
- Represent company in a professional manner
- Excellent Communication skills
- Ability to travel frequently
About our Line of Business
BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and / or specialized care.
Through the company’s pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily.
The company’s services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes.
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