Remote Medicaid Call Center

Job Tasks :

• Speaking with members, documenting, researching (utilizing different material and navigating through systems, reaching out to providers & members, communicating with internal and external parties).
• Formulating responses in writing to members (writing skills are extremely important for this role), will need to meet deadlines.
• Please highlight temp worker’s ability to handle multiple tasks and balancing the case load. This position has a ton of moving parts.
• Time management plays a key part in this role.
• Need strong candidates who have critical thinking skills and writing skills, this is not an entry level position.

Expectations :

• Candidate has to be available and reachable during all working hours.
• During the new hire training the candidates could be called in to attend an in-person training and the dates / times are not flexible.
• Candidate should adhere to the schedule provided and agreed upon.
• This department does not provide flexible schedules.
• Candidate should be able to meet department goals and deadlines.
• Candidate should be able to work in a team environment, whilst utilizing critical thinking skills. Candidates should have good writing skills.

Roles that have done well :

• Call center experience (being able to multitask and work through various issues)
• COORDINATING (coordination of care for patient or member).

Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs.

We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.

ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. ()