DTS is looking for experienced Business Analyst (Telecommunications) for a Direct Client position based in Lansing, MITop Skills & Years of Experience : Strong interpersonal skillsStrong knowledge of an enterprise wide networkAbility to communicate with managers and customers / clientsCandidates should be able to effectively utilize timeCandidates should be extremely organizedComplete Description : Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
Ability to obtain and report business and technical requirementsFacilitate review sessions to discuss projectsExcellent customer and communication service skillsWork with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and VideoconferencingDisseminate information effectively to all technical teams, customers, and technical managersUnderstand a large (enterprise) and complex network environmentSkills, Experience and Education : Bachelor s Degree, RequiredOrganization and Prioritization skills are MandatoryCommunication and Interpersonal skills are MandatoryPrevious experience working with multiple agencies and / or vendors and / or departments in an enterprise environment are RequiredMinimum 1-3 years experience with Clarity is PreferredMinimum 3-5 years experience with Microsoft Project and Excel is RequiredMinimum 2-3 years experience with DevOPs is PreferredMinimum 3-5 years experience with Remedy / Helix is RequiredMinimum 3-5 years working within a Telecommunications environment is RequiredMinimum 3-5 years experience in a large Enterprise setting is RequiredMinimum 3-5 years work experience with multiple network platforms is RequiredMinimum 3-5 years working with multiple network lines of service is RequiredMinimum 5+ years dealing with customers is RequiredDTS offers excellent compensation package.
Contact : Kanika NarulaDigital Technology Solutions248-558-2570