Position Summary
Career Interest : The call center representative is a frontline resource for our patients, staff and physicians. The representative provides professional customer service to all callers in a 24 / 7 / 365 call center environment.
This position is in our Switchboard call center located on our main campus.
1st, 2nd, and 3rd shift opportunities available.
JOB REQUIREMENTS
Required :
- High School Diploma
- Minimum 2 years' experience in call center based customer service, health care call center, or Emergency Dispatch Call Center
- Exceptional communication and phone skills. Ability to handle multiple calls and / or tasks while providing excellent customer service.
- Experience talking, typing and listening simultaneously.
- Experience utilizing Call Center Software to answer, transfer, page and email.
Preferred :
Associates or Bachelors Degree in communications, business or health care administration.
Time Type : Full time
Full time
Job Requisition ID : R-262
R-262
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