Credit Entry Clerk - Seasonal

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

GENERAL JOB DESCRIPTION

Collect past due amounts and resolve disputes on assigned accounts. Perform administrative duties and data entry related to credit and collection activities.

Duties include receiving payment and posting amount to customer’s account and keeping records of collection and status of accounts.

DUTIES & RESPONSIBILITIES

• Confer with the branches and customers by telephone to determine reasons for overdue payments and to review the terms of sales, service or credit contracts.
• Locate and notify customers of delinquent accounts by mail and telephone in order to solicit payment.
• Negotiate payment arrangements with existing customers. Inform customers and branch managers of hold actions in a timely manner.
• Record information about the financial status of customers and the status of collection efforts.
• Participate in credit decisions regarding new and existing accounts.
• Perform credit investigations.
• Research and resolve customer disputes.
• Recommend accounts to be placed with collection agency.
• Perform various administrative functions for assigned accounts, such as recording address changes.
• Set up and maintain account maintenance files.
• Sort and file correspondence and perform miscellaneous administrative duties such as answering correspondence and writing reports.

EDUCATION & TRAINING

Associate’s Degree in Business Administration or Finance.

KNOWLEDGE & EXPERIENCE

• Minimum of 1 year experience in accounting; 2-3 years experience in collections preferred.
• Intermediate to advanced user knowledge of Microsoft Windows XP components, including Microsoft Outlook.

SKILLS & ABILITIES

• Active Listening : Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
• Communicating : Conveying information to others in an effective manner.
• Time management : Managing one’s time productively and efficiently. Ability to organize and prioritize tasks.
• Reading Comprehension : Understanding written sentences and paragraphs in work related documents.
• Writing : Communicating effectively in writing as appropriate for the needs of the audience.
• Mathematics : Using mathematics to solve problems.
• Critical Thinking : Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Social Perceptiveness : Being aware of others’ reactions and understanding why they react as they do.
• Mathematical Reasoning : The ability to choose the right mathematical methods or formulas to solve a problem.
• Problem Sensitivity : The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem only recognizing there is a problem.
• Deductive Reasoning : The ability to apply general rules to specific problems to produce answers that make sense.
• Oral Expression : The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension : The ability to understand information and ideas presented through spoken words and sentences.
• Written Comprehension : The ability to understand information and ideas presented in writing.
• Written Expression : The ability to communicate information and ideas in writing so others will understand.

WORK ENVIRONMENT

The performance of this position may require exposure to the warehouse areas where certain areas may require the use of personal protective equipment such as steel toed shoes and safety glasses.

The primary environment is characterized by ambient room temperatures, lighting and traditional office equipment found in a typical office environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.
• Occasional lifting of items up to 25 pounds (files, computer printouts on occasion)

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.