Housing Navigator/Case Manager

POSITION PURPOSE :

The Housing Stabilization Services Worker will provide services to support people to live successfully in the community. There are two types of Housing Stabilization Services - Housing Transition Services and Housing Sustaining Services.

The people being served will have some sort of disability mostly likely mental illness or chemical dependency. These services are targeted to people who are homeless or at risk of becoming homeless or living in an institution or other segregated setting or at risk of living in a segregated setting.

The purpose of Housing Stabilization Services is to support an individual’s transition into housing, increase long-term stability in the community and avoid future periods of homelessness or institutionalization.

Services will be provided in the client’s home or in the community. Services provided will strongly emphasize personal goal setting and developing strategies to achieve them, skill building, client advocacy, and connecting clients with community resources.

essential.

Duties, Functions, & Responsibilities :

• Provide community-based Housing Stabilization Services (transition and sustaining) to eligible adult clients (age 18+) with a disability that impacts their ability to live successfully in the community.
• Maintain a caseload of clients and meet with individuals 2-3 hours a week in the community or in the individual’s home.
• Ensure that services are connected to the person-centered housing plan that is developed with each client and delivered in a manner that is culturally sensitive and culturally appropriate following a holistic and person-centered delivery method.
• Identify and assist with resolving barriers to accessing housing.
• Support the person in applying for all benefits (county, state, tribal and federal) that will help them afford their housing.
• Researching and contacting prospective housing options for availability and information, assist the person with applying for housing.
• Help the person to understand and negotiate a lease. Ensure the living arrangement is safe and ready for move-in.
• Identify resources to cover moving expenses and to access household goods.
• Supports a person to maintain housing through prevention and early identification of behaviors that may jeopardize their continued housing.
• Assist with the housing recertification process both for rental assistance and with negotiating the continuation of a lease.
• Train and coach on being a good tenant, lease compliance and household management.
• Support the person to understand and maintain income and benefits necessary to retain housing.
• Support and coach the building of natural housing supports, services and resources within the Reservation in the surrounding communities.
• Participate in supervision, under the direction of designated supervisor.
• Provides program and client transportation as needed.
• Maintain a caseload of at least ten clients or more as assigned, meeting productivity guidelines, and proactively seeking referrals as needed to maintain a full case load.
• Maintain billing and documentation in accordance with Department of Human Services guidelines.
• Participate and assist in the tasks associated with client care including evaluation of client safety and appropriate interventions related to their functioning and safety.
• Acts as an advocate for clients as needed.
• Provide crisis assistance as needed.
• Attend trainings and conferences to comply with all continuing education requirements, and further enhance technical and programmatic knowledge.
• Abide by and complies with the rules of confidentiality, Data Privacy Act, mandatory reporting laws, HIPPA requirements, and organizational policies and procedures.
• Performs other duties as assigned.

MINIMUM MANDATORY QUALIFICATIONS :

Education :

High school graduate or equivalent.

License / Certification :

Valid Minnesota driver’s license, reliable transportation, and valid insurance.

Knowledge, Skills, Abilities and Other Qualifications :

• Knowledge of established concepts, principles and practices related to housing and homelessness, with full consideration of mental, emotional, and physical factors.
• Ability to use critical thinking skills, function independently and make complex decisions based on standards of care, policies and procedures, critical pathways.
• Ability to prioritize activities and organize time effectively.
• Basic knowledge of principles, procedures, and techniques of social work (e.g., mental disorders, human development, social policy, developmental disabilities, cultural factors, etc.).
• Ability to handle sensitive situations in a calm, professional manner. Ability to communication effectively (written and spoken) with co-workers, clients and outside parties.
• Strong observation, assessment, and crisis management skills.
• Ability to handle stress and unstable client behavior.
• Ability to work independently with minimal direction and within part of a team.
• Excellent organizational and documentation skills.
• Basic knowledge of mental health, housing / homelessness, public health and public welfare in order to provide advocacy and enhance client’s functioning and access to identified community resources.
• Knowledge of Microsoft office suite (word, excel, etc.), internet software and appropriate storage of electronic files.

Ability to perform other duties as assigned.

QUALIFICATIONS :

• Bachelor’s degree in social sciences, e.g., Social Work, Psychology, Human Services, Chemical Dependency, Sociology.
• OR at least one year of experience working in a community setting providing the same or similar services.

WORK ENVIRONMENT :

This job is performed in an office setting, remotely from the employee's home, in the community, and within client's home.

The work environment characteristics described here are representative to those an employee encounters while performing the primary functions of this job.

Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. Travel in your personal vehicle is a requirement of the position as the employee will render services to clients within the community and their home.

Physical demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job.

While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, hear and perform repetitive motions.

There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and / or move up to 50 pounds.

Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with the community, visitors, employees, and vendors.

Mental demands :

There are a number of deadlines associated with this position. The employee must be able to handle frequent interruptions and must also multi-task and interact with a wider variety of people on various and, at times, complicated issues.

OTHER :

Confidentiality : All employees must uphold all principles of confidentiality to the fullest extent. This position may have access to sensitive information and a breach of these principles will be grounds for immediate termination.

Background Investigation :

This position is subject to a criminal history background check. Candidates must be able to successfully pass a required background checks to qualify for this position.

Benefits :

• Employee discount.
• Flexible schedule.
• Paid time off.
• Professional development assistance.
• Referral program.

Schedule :

• 8 hour shift.
• Monday to Friday.
• No weekends.
• Self-determined schedule.

Education :

High school or equivalent (Required).

Experience :

Case management : 1 year (Required).

License / Certification :

• Driver's License (Required).
• Car Insurance (Required).

Willingness to travel :

• 50% (Required).
23 days ago