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Case Management Assistant

Cornerstone Specialty Hospitals Broken Arrow
Broken Arrow, OK
Full-time

Case Management Assistant

Broken Arrow, Oklahoma Facility Cornerstone Specialty Hospitals Broken Arrow

Req ID 513218 Post Date 06 / 27 / 2024

Description

Schedule : Monday - Friday 8am-5pm, must be willing to work 3 days in Muskogee and 2 days in Broken Arrow

JOB SUMMARY :

Underthe supervision of the Lead Case Manager, or Director of Quality,thisrolecompletesvariousduties to enhance the efficiencyof the CaseManagementDepartment, as well as support the dailyfunctionsofthecasemanagers.

Thisroleassistsinsecuringarrangements for the dischargetransitionandpost-acuteservices. While monitoring the revenuecycle process related to insurancecertifications,insuranceverification,peer-to-peercompletion,anddenial / appealtracking,thispositionserves as a liaisonbetween the CaseManagementDepartment,payers,andadditionalentities.

ESSENTIAL FUNCTIONS :

  • Providesassistanceto the case managementstaff,includingbutnotlimitedto,creatingandsendingreferralpackets,organizingadmissionanddischargepatientrecords,makingphonecalls,obtainingsignatures,oranyother assistanceneededdetermined by the CM team.
  • Assiststhe casemanagement teaminschedulingfamilyconferences.
  • Assiststhe case managementteam by makingnecessaryarrangementsforpost-dischargefollow up care.
  • Functionsas the pointofcontactandliaison for the hospitalCaseManagementDepartmentstaff regardingclinical insurancereviewcompletionand / orissues.
  • Forwardsthe necessarypatientclinicalinformation for alladmission,concurrent,andretrospectiveinsurance reviews to payers for the completionof medical necessityreviews.
  • Monitors,follow-up,documents,andtrackspayerresponses / requestsofcompletedclinicalreviews,includingapprovals,appeals,anddenials,andcommunicatestheseto the appropriatepersonnel hospitalstaff,physician,DCM,CaseManager,ClinicalDenialManagement,andCentralizedBusinessOffice(CBO) .
  • Monitorsandtracksthe total hospitalcertifieddays of the patient for payers(commercial,managedcare,andMedicaid)andcommunicatesmissingcertifications to the Lead CM / DQ and Case Manager
  • Organizesandprepares the necessaryclerical elements for the weeklyInterdisciplinaryTeamMeeting to functiontimelyandefficiently
  • Enter DME needs per order sheet specifications
  • Prepare Discharge IMM for delivery
  • Deliver Advance Directive packets
  • Assist with Rehab tracker sign ups
  • Abilityto maintainconfidentiality of allpatient and / or employeeinformation to assurepatientand / or employeerights areprotected.
  • Abilityto interface on alllevels of the organization by demonstratingexcellentinterpersonalskills.
  • Abilityto communicateeffectively,both in writing andverbally.
  • Abilityto workcooperativelyandcollaboratively as a memberof a team.
  • Abilityto workunderstressand to respondquicklyinemergencysituations.
  • Musthave good and regularattendance.
  • Performsother relateddutiesas assigned.

Qualifications

QUALIFICATIONS :

  • College degree in healthcare related field preferred
  • LPN or social work degree preferred but not required
  • Minimum of 1 year hospital or post-acute healthcare experience with preference in case management or clinical department.

Proficient with WORD and EXCEL software, keyboard typing, and general office equipment.

5 days ago
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