Commercial Customer Service Representative

Creative Financial Staffing
North Canton, OH, US
$47.5K-$54.5K a year
Full-time

Commercial Customer Service Representative :

Are you a problem-solving pro with a passion for customer service? We’re looking for an experienced Commercial Customer Service Representative to join our team.

In this role, you’ll be the go-to person for our commercial clients, ensuring top-notch service and satisfaction.

About Us : Our client is committed to providing excellent customer service to their customers! They provide a professional and fun-loving environment that includes excellent benefits, great PTO, and a generous 401k match! They offer professional development and opportunities for growth!

Responsibilities of the Commercial Customer Service Representative :

  • Handle client inquiries and issues promptly and professionally via phone and email.
  • Collaborate with internal teams to find solutions and ensure client needs are met.
  • Educate clients on our products and services, recommending solutions aligned with their business goals.
  • Maintain accurate records of client interactions using our CRM system.

Requirements of the Commercial Customer Service Representative :

  • 3+ years of experience in customer service within commercial business lines.
  • Active Property and Casualty license required.
  • Strong communication skills, both verbal and written.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Proficiency in CRM software and Microsoft Office Suite.

Salary $47,500 - $54,500 depending on experience

ZRCFS

29 days ago
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