Company Description
BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Job Description
Fairmont Gold Receptionist
Inspiring and engaging. As the Fairmont Gold Receptionist, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.
At Fairmont Austin, our exclusive lifestyle hotel floor, Fairmont Gold, is a privileged hotel-within-a-hotel experience.
Our dedicated Fairmont Gold team strives to deliver the highest level of personalized service to each Fairmont Gold guest.
The VIP service begins the moment you arrive at the specially reserved reception desk on the private Fairmont Gold floor.
What You Will Be Doing
- Manage all aspects of the Fairmont Gold Experience and ensure all service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
- Weekly reporting of department labor hours in accordance with forecast and budget
- Monthly reporting of Fairmont Gold expenditures, profit and loss statements, and upsell revenue
- Track and forecast daily, weekly and monthly Fairmont Gold occupancy levels and plan the department and staffing accordingly
- Work with the Executive Chef and Culinary Team to determine the Fairmont Gold Lounge menu presentation
- Handle guest concerns and react quickly, logging and notifying proper areas
- Develop department onboarding program and train all Fairmont Gold colleagues
- Develop and maintain strong guest relationships to ensure brand loyalty
- Provide exceptional Concierge information to our guests about local and area attractions
- Other duties as assigned
Your Experience And Skills Include
- Service focused personality is essential and previous leadership experience required
- Prior experience working with Opera or a related system
- Experience working in a Food & Beverage setting
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
Fairmont Gold Receptionist
Our dedicated Fairmont Gold team strives to deliver the highest level of personalized service to each Fairmont Gold guest. As the Fairmont Gold Receptionist, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey. At Fairmo...
Middle School Receptionist
Sidwell Friends, a coeducational Quaker day school with campuses in Washington, DC, and Bethesda, MD, seeks a full-time Receptionist for the Middle School (Grades 5-8). The Receptionist hours are 7:45am- 4:00pm, M-F. All other orders the Receptionist will place on Amazon for approval by the Office A...
Receptionist
The Receptionist is a highly visible, interactive professional who provides a high level of customer service and is responsible for a variety of tasks including answering incoming calls, greeting visitors and managing the conference room scheduling and access card systems. ...
Bilingual Receptionist
Bilingual Receptionist will answer phones – must be bilingual (Spanish/English). Bilingual Receptionist will let guests in at the front door and manage visitor log book. Bilingual Receptionist will be trained on how to send out mail (i. Bilingual Receptionist will use a mail machine to stamp mail se...
Receptionist – Washington, DC- $24-$26/hr
Our client, a non-profit health and research-based organization, is seeking a temporary Receptionist to support their office in Washington, DC for 4-5 weeks starting on September 9th!. ...
Front Desk Receptionist/spec
PIW is committed to improving the behavioral health care within our community by going beyond the traditional.We will continue to develop diverse and dynamic treatment programs and establish partnerships with others to understand and serve people where they live.Together we will build upon our stren...
Receptionist - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...
Receptionist
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in ...
Receptionist
Our client, a global nonprofit, is seeking a Receptionist to support their front desk staff. ...
Automotive Technician
Competitive pay with the earning potential of $100,000+ !.MileOne's high-line division in Silver Spring is GROWING and EXPANDING which is great news for you! Looking to make a career change in the right direction? Our dedicated management staff is here to give you the tools for success.Come join a t...