Fulfillment Center Supervisor

Job Description

Job Description

About 1A Auto

1A Auto is a high growth e-commerce company and we pride ourselves on employing the best talent.

Each team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals.

We are an online aftermarket auto parts retailer headquartered northwest of Boston. We are a leader in our market and are positioned for further growth.

We offer a great can-do culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation.

We embrace our purpose which is to be passionate about empowering people to do their own auto repairs. Our company’s mission is to make your car projects go smoothly and to become your trusted source for auto parts.

We treat our customers like family. And our niche is to provide great value, exceptional customer service and education to make customers confident in their decision to do their own repairs.

General Responsibilities :

• Supervise Daily Operations : Oversee picking, packing, shipping, and inventory processes to ensure smooth and efficient operations.
• Team Leadership : Lead and manage a team of fulfillment associates, including training, scheduling, performance evaluations, and motivating staff to achieve performance goals.
• Process Improvement : Identify areas for process improvement and implement changes to increase efficiency, reduce costs, and improve accuracy.
• Inventory Management : Monitor inventory levels, conduct regular audits, and ensure accurate stock counts for seamless fulfillment operations.
• Quality Control : Ensure that all processes meet quality standards and are shipped accurately and on time.
• Safety Compliance : Enforce safety regulations and ensure that all employees adhere to safety protocols and guidelines.
• Reporting & Metrics : Track key performance indicators (KPIs) and report on operational performance.
• Problem Solving : Address any operational issues, such as equipment malfunctions or workflow bottlenecks, and develop solutions to resolve them.
• Collaboration : Work with other departments to ensure seamless operations and resolve any cross-functional issues.

Qualifications :

• Strong leadership and team management abilities.
• Familiarity with warehouse management systems (WMS) and fulfillment processes.
• Excellent organizational skills and attention to detail.
• Ability to analyze performance metrics and implement process improvements.
• Strong problem-solving skills and the ability to work in a fast-paced environment.
• Good communication skills and the ability to work well with diverse teams.

Requirements :

• High school diploma or equivalent (bachelor’s degree in logistics, supply chain management, or a related field is a plus).
• Minimum of 2 years of supervisory experience in a warehouse, distribution center, or fulfillment center environment.
• Ability to stand for extended periods.
• Capability to lift and move heavy objects as needed.
• Willingness to work in various environmental conditions.

Benefits :

1A Auto is an employee-owned company!

Employees are eligible for the following benefits :

• Medical, Dental, Vision - Day 1
• Quarterly Profit Sharing
• $1,500 sign-on bonus
• Health Savings Account
• Basic Life Insurance
• Employee Discount
• Paid Time Off
• Paid Company Holidays
• 401K
• Monthly and Quarterly cash incentives for attendance and other programs

Please note : This job description is not all inclusive, but rather is intended to capture the majority of the job functions.