Administrator Maye HR Operations

Requisition ID : 853380

Position : Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.

The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.

Committed to vision, we enable people to see more and be more thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods.

Every day we impact the lives of millions by changing the way people see the world.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments.

Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

GENERAL FUNCTION

The Administrator - HR Operations performs a variety of duties to support the HR functions for employees in North America.

Serves as team support lead for background and drug screening program including lead support for background screening vendor partnership.

Provides exceptional customer service and problem resolution while maintaining strict confidentiality of information.

MAJOR DUTIES AND RESPONSIBILITIES

• Oversee background and drug screening processes. Ensure compliance with Company guidelines.
• Serve as vendor partnership lead for third party screening provider tracking and following up on all outstanding support requests to ensure satisfactory service levels.
• Monitoring of vendor invoicing to ensure contractual pricing is billed accurately.
• Support system configuration and resolution of issues related to background screening program platform and applicant tracking system.
• Resolve requests received in Background Screening mailbox and through HDA support model.
• Monitor and resolve needed adjudications and movement within ATS and vendor system to ensure that applicants process in a timely manner including manual launches, Pre-Adverse Action and Adverse Action processes in alignment with Company guidelines.
• Proactively approve, create, and monitor contingent offer process to minimize delay in candidate’s start dates.
• Facilitate Background Review Adjudication Committee weekly calls and support Committee through timely compilation and delivery of weekly BRAC candidate report, coordinate membership and training.
• Understand and apply state and federal regulations related to background and drug screening.
• Monitor Filebound processes for oral swab results including accurate documentation of processes within administration guide.
• Support businesses with monthly and annual OIG and FACIS screening.
• Analyze metric reporting for gaps and resolution and propose recommendations to close gaps.
• Partner with team and SMEs to establish team SLAs and document processes.
• Appropriately maintain and secure confidential records and inquiries.
• Follow and maintain knowledge of all HR policies and procedures, including a comprehensive understanding of pre-employment background and pre-employment, reasonable suspicion, and post-accident drug screening.
• Provide data in response to internal, legal and governmental audit inquiries.
• Support review of managers’ and employees’ self-service to ensure accurate information and resources are available to the organization, research and update information as needed.

BASIC QUALIFICATIONS

• High School diploma or equivalent.
• 5-7 years professional experience required.
• Proficiency using Microsoft Excel, Word.
• Excellent attention to detail, ability to analyze, recommend and implement process improvements.
• Positive attitude and a team player.
• Strong organizational, project management and administrative skills.
• Excellent written and verbal communication skills, including the ability to effectively communicate process information to managers, users, and service providers.
• Strong Customer Service orientation including problem solving and follow-up.
• Ability to balance multiple tasks while meeting deadlines, solve problems with minimal supervision and good judgment.
• Ability to maintain confidentiality of conversations, business records, and reports.

PREFERRED QUALIFICATIONS

• Prior experience with background screening platforms, hiring processes, and ATS
30+ days ago